Now Hiring - Pinballz Arcade - Point of Sale Software and Inventory Specialist in Austin, TX

Full description of the position

General

Duties

/ Key ResponsibilitiesSemnox

• Maintain and manage all inventory databases within the Semnox POS system across Arcade, Lake Creek, and Kingdom locations.
• Ensure all items are accurately configured in Semnox, including pricing, categories, SKUs, modifiers, and inventory tracking settings.
• Monitor the system for inconsistencies, duplicate items, or setup errors and resolve proactively.
• Manage menu updates, pricing adjustments, and product configurations within Semnox. POS-Based Inventory Auditing
• Perform regular audits comparing physical inventory counts to Semnox system data.
• Identify and resolve discrepancies between actual inventory and POS-reported quantities.
• Ensure all areas are count-ready and aligned with Semnox records prior to audits.
• Oversee monthly, quarterly, and year-end inventory counts with a strong focus on Semnox accuracy. Inventory Reporting & Analysis
• Generate and analyze reports from Semnox to identify trends, variances, and potential loss.
• Use POS data to detect shrink, waste, pricing inconsistencies, or reporting gaps.
• Provide clear, actionable insights to leadership based on Semnox reporting.
• Ensure reporting consistency and data integrity across all three locations. Purchasing, Receiving & Product Setup
• Manage item creation and setup for new products within Semnox.
• Ensure accurate entry of deliveries and receiving data into the POS system.
• Verify that all received products are correctly reflected in Semnox inventory counts.
• Maintain accurate par levels within the system to support purchasing and inventory flow. Shrink Detection & System Investigations
• Use Semnox transaction data to investigate discrepancies, including voids, refunds, comps, and unusual activity.
• Identify patterns that may indicate theft, misuse, or breakdowns in process.
• Partner with leadership to address and resolve system-based loss issues. Reconciliation & Issue Resolution
• Reconcile discrepancies between Semnox data, physical counts, and operational reporting.
• Identify root causes such as system setup errors, user behavior, or process gaps.
• Implement corrective actions to improve accuracy and prevent recurring issues. Documentation & System Controls
• Maintain clear documentation of Semnox system changes, discrepancies, and audit findings.
• Ensure proper POS controls are in place, including permissions, inventory tracking, and reporting protocols.
• Support consistent and compliant system usage across all locations. Cross-Department Collaboration
• Work closely with Operations, F&B;, Kitchens, and Redemption teams to ensure proper use of Semnox.
• Train and support team members on best practices for POS inventory handling and accuracy.
• Serve as the primary resource for troubleshooting Semnox-related inventory and reporting issues.

Qualifications

• 13 years of experience with POS systems (Semnox preferred), inventory control, or data auditing.
• Strong proficiency in POS platforms and inventory management systems.
• Experience working with POS reporting, item setup, and transaction analysis.
• High attention to detail with a focus on data accuracy and system integrity.
• Ability to troubleshoot system issues and improve operational processes.
• High ethical standards with the ability to handle sensitive information.
• Bachelor's Degree or background in systems management, data analysis, or asset protection is a plus.
• Ability to lift up to 50 pounds, stand/walk for extended periods, and work a flexible schedule including nights/weekends. Pay: From $18.00 per hour

Benefits

:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance Application Question(s):
• Have you ever worked with SEMNOX? Experience:
• Inventory management: 1 year (Required) Work Location: In person