Now Hiring - Landis Logistics - Account Manager in Pottstown, PA

Full description of the position

Job description We are a vibrant, family-oriented 3rd party warehousing and fulfillment company looking to add high-quality individuals to our Pottstown, PA team. We recognize that our employees are our most valuable asset. We strive to maintain a team atmosphere in which each of our employees is an integral part of the organization. The Account Manager is dedicated to 10-20 assigned customers and performs the following job duties within the Client Services department:

• Communicate with customers professionally and effectively on a regular basis via email and phone. Return phone calls and emails promptly.
• Communicate customer needs and requests to the operations team in a deadline driven environment.
• Research and resolve any customer issues; work closely with management to ensure that any customer needs and issues are addressed.
• Oversee order processing in the WMS (Warehouse Management System), learn all aspects of the system with the goal of becoming a power user.
• Closely monitor customer orders, receipts, and other projects to ensure timely and accurate processing.

Qualifications

• Candidates must have a focus on excellence by working constructively with the operations team to meet and exceed all customer expectations.
• Experience in warehousing, 3rd Party Logistics, or multi-channel e-commerce strongly preferred
• Very strong written and verbal communication skills
• Strong computer skills required; experience working with Microsoft office products, especially Outlook and Excel. High comfort level in learning new systems. This position offers the following benefits:
• Potential for career growth within the department
• Holidays and paid time off, daytime schedule
• Medical, Dental, Life, Short Term and Long-Term Disability insurance
• Retirement savings plan with company match
• Positive work environment
• This is an in-person position Job Type: Full-time Schedule: M-F days Job Type: Full-time Pay: $20.00 - $25.00 per hour

Benefits

:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance Education:
• High school or equivalent (Preferred) Experience:
• Ecommerce, Logistics, or Warehousing: 1 year (Required)
• Account management: 1 year (Required) Work Location: In person