Now Hiring - Batteries Plus Bulbs - Retail Sales Associate & Technician in Tinley Park, IL

Full description of the position

Batteries Plus is currently searching for full time customer oriented individuals to join our Tinley Park, IL location. Our Sales Associates provide knowledge and offer solutions through our 50,000+ types of battery and lighting products offered. Technical duties include replacing batteries, cell phone screens and other components on smartphones and tablets, as well as key cutting and reprogramming of key fob remotes. Who We Are Looking For: We are looking for Sales Associates who enjoy working with people and solving problems. Customer service is our business and we must exceed our customers' expectations. We do this by listening, asking questions, researching, and then offering a solution. A successful associate will identify and offer additional products that meet the needs of our customers. On a daily basis you will be working with Smartphones, Batteries, Bulbs and other products that need to be tested and repaired. Additional duties included: answering phones, completing reports, inventory control, and general store management. Is This You? We are looking for associates eager to work, have a high level of computer aptitude, and who continually want to increase their knowledge. Being tech savvy is a huge benefit and will pay off with additional earning potential. Ideal candidates will be: organized, a self- starter, have excellent communication skills, listen more than they talk. If you have that type of skill set and experience in retail sales or device repair we want to talk to you. Essential

Responsibilities

Customer Service / Sales

• Greet customers, determine needs and answer questions
• Suggest sell add-on items, participate in retail store and commercial sales activities in order to achieve sales and profit goals
• Ask questions to identify potential commercial customers
• Operate computer/cash register to complete sales transactions with accuracy
• Answer phones, ensuring messages are relayed
• Watch for loss prevention issues and advise management of any unusual activities
• Demonstrate a customer-first mentality Technical
• Install batteries, perform tests and tech work
• Able to rebuild cordless drill batteries and other battery packs as needed
• Repair cell phones, tablets, light fixtures and other devices as needed
• Replace screens, batteries and other components on smartphones and tablets
• Cut keys and reprogram key fob remotes Merchandising / Inventory
• Assist in all store operations responsibilities as assigned by Store Manager or Assistant Manager
• Rotate and stock inventory
• Load, unload, and deliver or arrange delivery of product to customers or via third party delivery companies
• Organize daily recovery of displays to achieve full store appearance
• Maintain retail shelf label pricing
• Build displays; setting up & taking down shelves and fixtures
• Prepare store for daily opening and closing including counting and reconciling register drawers
• Maintain physical facility safety and appearance including mowing lawn, removing snow, sweeping, mopping, and vacuuming floors. Maintain restroom cleanliness
• Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE) Other

Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties

, responsibilities and activities may change at any time with or without notice.

Qualifications

• H.S. diploma/equivalent and 6 months prior work experience preferred or equivalent combination of
• Must have technical aptitude and have the ability to work small parts and tools
• Ability to make minor decisions and use some judgment within standardized procedures
• Good listening and verbal communication skills with a customer focus; general knowledge of customer service policies/procedures
• Must possess and use organizational and analytical problem solving skills
• Ability to calculate simple math, percentages, ratios and algebraic expressions and read gauges
• Valid driver's license and clean driving record preferred. Physical

Requirements

/

Work Environment

The physical demands required to perform the essential responsibilities of this position are as follows. Reasonable accommodations, if necessary and/or as required by law, will be made available.

• This position requires the employee to regularly stand, walk and use hands to handle or touch; frequently talk, hear and lift up to 50 pounds; and occasionally sit, stoop, kneel, crouch, crawl, reach above shoulders, and lift more than 50 pounds.
• The position requires the employee to regularly use electrical cables, simple hand tools, a magnifying glass, spot welders, automotive and electronic testing equipment, as well as regular use of a phone, fax, computer, and printer/copier.
• While performing the responsibilities of this position, the employee will occasionally be exposed to fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions and the risk of electrical shock.
• The level of noise in the working environment is moderate.
• Protective clothing and/or equipment used in this position includes goggles, gloves, and steel-toed shoes. Affirmative Action / EEO Statement It is the policy of Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. A Bit

About Us

: Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 720 stores. We work hard at Batteries Plus, and we have a lot of fun while we do it. This store is part of a Franchise Group of 4 stores that is family-owned. Our goal remains the same as the overall Batteries Plus corporation: to satisfy our customers, build trust and drive business, while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.

• Additional sales bonuses are available Pay: $16.00 - $18.00 per hour

Benefits

:

• Employee discount
• Paid time off Application Question(s):
• This position is for a Retail Sales Associate & Technician - not for exclusively Technicians. You will be responsible for any of the responsibilities as listed in this job description. If you understand this, please answer this by replying "I understand." Experience:
• Retail: 1 year (Preferred) Work Location: In person