Now Hiring - Superhost Hospitality - Catering Sales Manager in Naperville, IL

Full description of the position

Job Description

: The Catering Manager will plan weddings, galas, fundraisers and other social functions. Meet and exceed revenue and proactive sales activity goals with a profitable and win-win selling approach. Acquire referrals from existing accounts and clients. Continually target and prospect for new business through telemarketing, individual creativity, community involvement, relationship building and innovation. Maintain well-documented, accurate, organized, and up-to-date to serve client and employer in the most expedient, organized, and knowledgeable manner. Develop strong customer relationships through frequent communication and the use of professional, courteous, and ethical interpersonal interaction. Promptly follow-up on all customer needs and inquiries in an efficient and expedient manner. Focus on revenue-producing activities and maximize selling time by dedicating time on direct sales efforts. Represent themselves and the hotel with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude always. Exhibit a positive team attitude to all hotel departments and maintain open communication with all co-workers for the best overall performance of the hotel. Contribute to the hotel's overall sales effort during planning and strategy phases through research and knowledgeable input. Actively participate community and trade organizations that most benefit the hotel's exposure to the community and the hotel's bottom line. Produce and distribute formal hotel communication such as BEOs, Resumes, etc. on a regular basis and within agreed upon internal deadlines as needed. Work closely as needed with the Banquet Manager and Banquet Captains to ensure and maintain levels of service. Greets customers at the start of every event. Make proper introduction and hand-off with the Event Operations team for the execution of details. Ability to handle multiple customer and operational demands with a high degree of professionalism, operating often with time sensitive deadlines. Ability to operate independently and with a high degree of autonomy requiring excellent organization, time management skills and self-motivation. Perform other duties as assigned or deemed necessary by management.

Qualifications

: Strong and effective sales skills. Highly developed customer service skills. Effective business writing and presentation skills. Reliable transportation and ability to make outside sales calls. Ability to work with clients to determine and anticipate needs of the event. Ability to work in a fast pace work environment. Ability to remain calm under pressure and deal with unexpected situations. Ability to work at a fast pace. Ability to remain calm under pressure and deal with unexpected situations. Education and/or Experience: Catering Sales experience in a hotel is preferred with a proven track record of success. High school degree required, Bachelor's degree in Hotel Management or related field preferred. Hilton and Delphi experience Working knowledge of Microsoft Office. Certified Meeting Planner (CMP) designation a plus, but not required. Hours: Typically: Tuesday - Saturday Due to the business demands of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, work schedules will vary according to business needs, including some weekends, night shifts and/or holidays. Pay: Up to $70,000.00 per year

Benefits

:

• 401(k)
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance Experience:
• Catering Sales: 1 year (Preferred)
• Hotel Sales: 1 year (Preferred) Work Location: In person