Now Hiring - Crimson Brand Partners (Utah) - Account Executive, Premium Service in Salt Lake City, UT

Full description of the position

Position: Account Executive, Premium Service Full Time Department: Ticket Sales Location: Salt Lake City, UT Crimson Brand Partners Organizational Summary: Crimson Brand Partners is a newly formed partnership with the University of Utah designed to modernize how the University continues to build its brand. Crimson Brand Partners will manage commercial operations across Utah Athletics and the broader university including events at stadiums and arenas, branding, licensing, sponsorships, ticketing, and digital media.

Job Summary

: Crimson Brand Partners is looking for an enthusiastic and coachable Premium Service Account Executive to join our team. Located in the picturesque state of Utah, this role offers a unique opportunity to work at one of the most exciting organizations in college athletics. In this role, you will play an important role in providing a premium experience for our premium members. This role will focus on working with decision makers and administrators to enhance their member experience and deliver value through events, experiences, and benefits associated with the membership platform. In addition to strengthening the membership platform, this role is also responsible for cross-selling, upselling, and new sales opportunities for the organization to continue to drive revenue. Primary Job

Duties

: The Account Executive, Premium Service will have the daily responsibilities including, without limitation the following:

• Create a best-in-class experience for all premium members.
• Schedule office visits, lunches, and meetings with members to create strong customer relationships.
• Responsible for Premium retention as well as driving new business opportunities through referrals, prospecting, cross-selling, upselling, and new sales leads.
• Responsible for managing customer profiles for accounts using CRM and taking detailed notes to ensure 100% accuracy with accounts.
• Work with leadership to create fresh and unique experiences for all our members both on game days and non-game day events.
• Assist the Game Night staff with customer service issues as they arise with premium members.
• Other duties as assigned.

Qualifications

/

Requirements

• Education: Bachelor's degree from an accredited college or university, or equivalent experience
• Experience: 1-2 years of ticket sales and/or service management, or equivalent
• Experience tracking communications and correspondence with clients using a CRM system preferred
• Successful track record of achieving sales goals
• A positive commitment to providing exceptional customer service
• Strong communication skills, both verbal and written, and exceptional interpersonal skills
• Excellent organization skills and attention to detail
• Proficient in Microsoft Word, Excel, and Outlook
• Must be able to work non-traditional hours, including evenings, weekends, and holidays Application & Process: Crimson Brand Partners is hosting a Ticket Sales & Service Hiring Event on July 31st to recruit and hire passionate, positive, team-focused, career- driven sales professionals to sell season ticket memberships, group tickets, and to service our season ticket and premium members. To be considered for this role with an August start date, you will need to attend the hiring event on July 31st.

Benefits

and Perks At Crimson Brand Partners, we believe that our success is driven by the talent, dedication, and well-being of our team members. We are committed to providing a comprehensive and competitive benefits package that supports your physical, mental, and financial health.

• Health, Dental, options; effective the first day of hire
• 401 (k) retirement option with employer match contribution
• Paid Time Off
• Paid Time Off for 11 Federal holidays
• Flexible Spending Accounts (FSA) & Health Saving Accounts (HSA) options
• Access to Fitness Center, Climbing Wall, Golf Simulator, and more. Crimson Brand Partners is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.