Now Hiring - Olive & Cocoa - Account Manager in Salt Lake City, UT

Full description of the position

About Us

At Olive & Cocoa, we believe gratitude is best expressed through thoughtful gifting. With a customer-first mindset and a dedication to excellence, we strive to create meaningful experiences for both our customers and our team. Account Manager We're looking for a dedicated and relationship-driven Account Manager to join our team in Salt Lake City. In this full-time, on-site role, you'll manage a portfolio of corporate accounts, deliver exceptional client experiences, and help nurture new business opportunities. This position is ideal for someone who thrives in a high-touch, consultative sales environment and enjoys being part of a collaborative, seasonal business model.

Duties and Responsibilities

• Deliver outstanding, customer-first service via phone and email.
• Use consultative selling techniques to understand client needs and close sales.
• Maintain in-depth knowledge of Olive & Cocoa's products, branding, and processes.
• Process orders and coordinate branded packaging materials.
• Send personalized, high-touch follow-ups to strengthen client relationships.
• Build and manage a strong sales pipeline, consistently meeting or exceeding targets.
• Cultivate long-term relationships to encourage repeat business.
• Collaborate cross-functionally and support other departments during peak seasons.
• Assist with training and onboarding of seasonal team members.
• Manage a personal book of business with a target of $800,000+ in annual sales.

Qualifications

• High school diploma or GED required.
• 3+ years of progressive sales experience, preferably in account management or B2B sales.
• Proven success in meeting or exceeding sales goals.
• Excellent communication, organizational, and problem-solving skills.
• High attention to detail and ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office Suite; familiarity with CRM tools or internal systems (e.g., Intranet, Response) a plus.
• Strong ability to upsell, cross-sell, and build client rapport. Why Join Us? At Olive & Cocoa, you'll be part of a close-knit team passionate about elevating the art of giving. If you're someone who loves connecting with clients, thrives in a goal-driven environment, and values meaningful work, we'd love to meet you.

Working Conditions

This position operates in a professional office environment and routinely uses standard office equipment such as computers, phones, printers, and photocopiers. Physical

Requirements

This role requires frequent sitting, talking, and hearing. Movement throughout the office may be necessary to access equipment or supplies. The position involves regular use of a computer, keyboard, and standard office tools. Occasional lifting or moving of items up to 10 pounds may be required. Strong visual acuity is essential for tasks such as reading data, transcribing, and working on a computer. Job Type: Full-time

Benefits

:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance Work Location: In person