Now Hiring - Rawhide Harley-Davidson - BDC/Internet Sales Manager in Olathe, KS

Full description of the position

We are currently looking for a highly motivated, driven; take-charge Business Development Center (BDC)/Internet Sales Manager. We are staffing up for a record season, training and increasing our inventory. Position will include overseeing BDC representatives who will handle incoming phone calls/internet leads and contact existing customers by phone and email to increase customer appointments and sales opportunities. Candidates must be honest, self-driven, results-oriented with a positive outlook and a clear focus on the highest customer service standards. Candidates must have a proven track record and only the "best" should apply. Our revolutionary sales process is all about creating a better motorcycle buying experience with employees who love what they do.

Pay Range

: Major

Duties and Responsibilities

:

• Hiring, training, motivating, counseling and monitoring the performance of Internet Sales - BDC department.
• Assisting individual internet sales representatives in setting aggressive, yet realistic monthly sales goals.
• Tracking all customers to ensure prompt response time and monitoring follow up within the CRM.
• Ensure that all internet sales representatives meet or exceed all activity standards for phone calls and appointments.
• Holding daily sales meetings and conducting sales training.
• Handling incoming internet leads and setting appointments.
• Handle live website chat sessions. Key Areas:
• Managing and motivating a department of approx, 2-5 employees.
• Achieve monthly shown appointments and sold goals.
• Ensure prompt response to customer inquiries.

Qualifications

& Job

Requirements

:

• 2+ years of automotive BDC Rep/Internet Sales/Customer Service experience.
• Call center and telemarketing experience a plus.
• 2+ years of sales and management experience a plus.
• Ability to work a flexible schedule including Saturdays, Holidays, and evenings.
• Strong appointment setting, objection handling skills and closing skills.
• Proven leadership and the ability to develop and motivate a team.
• CRM and computer experience.
• Have a love of motorcycles.
• Strong work ethic and willing to give 110% until the job is complete and done right.
• Professional demeanor and appearance.

Benefits

:

• Aggressive Pay Plans.
• Comprehensive Paid Training.
• Employee Discounts.
• 401K with Company Match.
• Medical, Dental and Vision Insurance.
• Voluntary Term Life, Short and Long-Term Disability.
• Accident, Critical Illness and Cancer Insurance.
• Flexible Spending Account access.
• Legal Shield and Identity Theft Shield.
• Competitive Vacation Time. Michael Veracka's current family of dealerships include 6 of the top 15 volume Harley-Davidson dealerships (600+ total dealerships) in the country.
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Benefits

:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance Work Location: In person