Now Hiring - Insurance Marketplace Agency - Licensed Insurance Customer Service Rep - Personal Lines in Rochester, NY

Full description of the position

Job

Overview

Are you a licensed personal lines insurance professiona l looking for a long-term home where you will be valued, supported, and trusted? At the Insurance Marketplace Agency in Rochester, NY, you will join a family-owned independent agency that has been rooted in the community for more than years. We put people first, prioritizing relationships, teamwork, and genuine care over high-pressure sales or burnout culture. As a Personal Lines Account Executive, you will help protect individuals and families through personalized, relationship-driven insurance solutions. You will have realistic goals, strong leadership support, and a collaborative team that backs you up. Your ideas and contributions will be welcomed, and you'll find open communication at every level. Our agency is also recognized by carriers and often invited to serve on industry boards and councils, showcasing the level of trust and professionalism behind our work. If you are searching for a place where you can grow, make an impact, and feel truly appreciated, we would love to meet you. Salary Range: $60,000.00 - $75,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Mon-Fri Schedule Retirement Plan Evenings Off Health Insurance Dental Insurance Disability Insurance Career Growth Opportunities Birthday Lunches Close at 4pm on Fridays

Requirements

• An Active New York Property & Casualty License required.
• 2+ Years of Personal Lines Insurance Experience Required.
• Experience in quoting Personal Lines insurance policies
• Strong client communication, organization, and follow-up skills
• Arelationship-builder who enjoys being part of a collaborative team
• Ability toprioritize and multitask.
• A critical thinker and out-of-the-box problem solver with the ability to quickly build rapport.

Responsibilities

What You'll Do

• Service our book of personal lines Property & Casualty insurance clients
• Deliver exceptional service through proactive communication and personalized risk management
• Educate clients on coverages, policy options, and solutions
• Collaborate with internal team members and carrier partners to meet client needs
• Help maintain a high standard of customer satisfaction and retention

About Us

Our Agency is located in Rochester NY specializing in Auto, Home, Life, and many insurance products. We care about our clients, and it shows in our results as we have achieved many awards since opening our doors. Our dedicated staff works incredibly well as a team and always puts the customer first. Apply to our team today!