Now Hiring - Red Door Home Furnishings - Customer Service Representative Sales Associate in El Paso, TX

Full description of the position

Join our dynamic team as a Customer Service Representative, where your enthusiasm and dedication will drive exceptional customer experiences and sales success. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RED code core values, Respect, Excellence and Dedication.

Key Responsibilities

Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships Conduct early-stage collections and meet daily/weekly collection standards Maintain account health and secure payment commitments utilizing account management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in-store, over the phone, and in customer's homes Contribute to sales growth and generate new rental agreements Safely transport, install, and handle merchandise Maintain showroom standards and company vehicles Adhere to all company safety and operational guidelines

Qualifications

High school diploma or equivalent At least 18 years of age Valid driver's license with good driving record Strong communication and customer service skills Physical

Requirements

Ability to lift and move heavy merchandise Ability to drive a box truck Standing and driving for extended periods of time Schedule &

Work Environment

Full-time, MondaySaturday Sundays off plus one weekday off Physically active role requiring lifting, bending, and standing Pay: $11.00 - $13.00 per hour

Benefits

:

• Employee discount
• Flexible schedule
• Paid time off License/Certification:
• Drivers Licence (Required) Work Location: In person