Now Hiring - DT Glass, Inc. - Inside Sales Coordinator in Oregon City, OR

Full description of the position

Inside Sales Coordinator - Oregon City, OR (On-Site) - Full-Time | TuesdayFriday | 7:00 AM5:30 PM (4-Day Work Week)

• NO PHONE CALLS PLEASE

Job Summary

As the first point of contact for homeowners, remodeling contractors, and homebuilders, you will help customers select the ideal products to create beautiful, safe, and custom interior glass solutions. Customers choose us for our exceptional quality, fast turnaround times, design expertise, and industry-leading warrantyadvantages we have built over the past 25 years through professionalism, customer care, and respect. This role requires a proactive, consultative approach to customer service. Rather than focusing on sales commissions or quotas, our team is dedicated to educating customers during the design phase and helping them make informed decisions. You will provide accurate and timely estimates, ensuring all quotes align with our installation standards, project requirements, and the type of work we are equipped to perform. Success in this role depends on strong communication skills, attention to detail, and a commitment to delivering an outstanding customer experience.

Responsibilities

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Duties

Serve as a primary point of contact for customers by responding to inquiries via email, phone, and in-person showroom visits. Monitor and manage incoming email communications to ensure timely responses and follow-up. Communicate with homeowners, contractors, team members, and suppliers to gather project details and required information. Create and maintain accurate customer and project files. Prepare, review, and send estimates and quotations in a timely manner. Coordinate and schedule measurement and installation appointments, or assist customers with scheduling needs. Support team members and contribute to departmental objectives during slower periods. Conduct customer follow-up activities to maintain engagement and move projects forward. Required Skills & Abilities Strong verbal and written communication skills with the ability to clearly explain products, services, and project details. Excellent interpersonal skills and a commitment to providing outstanding customer service. Highly organized with strong attention to detail and accuracy. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Proficiency with basic computer applications and office software. Strong sales and relationship-building skills, including effective customer follow-up. Ability to work independently while collaborating effectively with team members. Problem-solving mindset with a proactive approach to customer and project support. High school diploma or equivalent required. Pay: $20.00 - $25.00 per hour

Benefits

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• 401(k)
• 401(k) matching
• Health insurance
• Paid time off Work Location: In person