Now Hiring - Sunsource - Inside Sales & Customer Success Representative in Vancouver, WA

Full description of the position

Join a Growing Industry Leader SunSource and its family of companies operate more than 270 locations with over 4,000 employees across North America, making us one of the leading value- added industrial distribution companies in the industry. We help our customers solve complex challenges by providing products and technical solutions in:

• Fluid Power
• Fluid Process
• Fluid Conveyance
• General Industrial Components
• Industrial Repair At SunSource, our people are the foundation of our success. We foster a culture that values teamwork, continuous learning, accountability, and professional growth. If you're looking for a stable career with opportunities to develop your skills and make an impact, we'd love to hear from you.

About the Role

As a Customer Service Representative , you will play a critical role in supporting our customers and sales team by delivering exceptional service and ensuring a seamless customer experience. This position is ideal for someone who enjoys building relationships, solving problems, working in a fast-paced environment, and providing outstanding support to both customers and internal teams.

What You'll Do

• Build and maintain strong relationships with customers and Account Managers
• Serve as a primary point of contact for customer inquiries
• Process customer requests accurately and efficiently
• Provide information regarding pricing, product availability, and delivery schedules
• Manage order status updates, returns, and expedited requests
• Coordinate with internal departments to ensure customer satisfaction
• Assist customers with product literature and technical information
• Maintain accurate records and documentation
• Deliver a high level of professionalism and responsiveness in every customer interaction What We're Looking For Successful candidates will demonstrate:
• Exceptional customer service and communication skills
• Strong attention to detail and accuracy
• A sense of urgency and ability to prioritize multiple tasks
• Excellent organizational and time-management skills
• A positive, team-oriented attitude
• Problem-solving abilities and a customer-first mindset
• Proficiency with computer systems and order-processing software
• Ability to work effectively in a collaborative environment Why Join SunSource?
• Established and growing industry leader
• Collaborative and supportive team environment
• Opportunities for career growth and advancement
• Ongoing training and professional development
• Stable, long-term career opportunity
• The chance to make a meaningful impact with customers and teammates If you're ready to join a company that values dedication, teamwork, and continuous growth, we encourage you to apply today. Learn more about SunSource at: [please apply online]

Benefits

:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance Work Location: In person