Now Hiring - Associates of Cape Cod - Associate Director, Sales North America in East Falmouth, MA

Full description of the position

PURPOSE: Responsible for leading the North American Sales organization by developing high performing teams, driving revenue growth, strengthening customer relationships, and executing commercial strategies that support the Company's strategic goals and corporate objectives GENERAL RESPONSIBILITIES:

• Direct and coordinate all North American (BET) sales functions in alignment with the Company's strategic goals and business objectives
• Manage an assigned sales region, including strategic account management, customer relationship development, territory planning, forecasting, and achievement of regional sales objectives
• Provide day to day leadership, coaching, and performance management for the North American sales team to drive accountability, employee development, and achievement of commercial objectives
• Work directly with the Director, Strategic Planning on revenue-generating initiatives, commercial strategies, and process improvement opportunities
• Establish annual and monthly sales objectives in coordination with the Company's business plan
• Develop, implement, and maintain the annual Sales Plan, providing quarterly updates, revisions, and performance assessments
• Monitor sales performance through forecasting, pipeline management, CRM utilization, and key performance metrics to optimize individual and team performance
• Develop strategic account and territory plans in partnership with the sales team to maximize customer growth, retention, and market penetration
• Establish and maintain compensation and incentive programs for sales personnel
• Travel with sales personnel and key customer accounts to provide coaching, performance evaluation, customer support, and professional development
• Develop and manage the departmental sales budget
• Recommend and administer policies and procedures to improve sales effectiveness and operational efficiency
• Collaborate with Marketing, Customer Service, Technical Services, Finance, and Commercial Strategy to support customer success and execution of commercial initiatives. KNOWLEDGE AND SKILL REQUIREMENTS:
• Strong working knowledge of corporate products and markets
• Professional written and verbal communication and interpersonal skills
• Ability to motivate teams to product quality results
• Ability to participate in and facilitate group meetings
• Highly organized with very effective time management skills
• Demonstrated leader among employees
• Strong negotiating skills and capacity
• Ability to work effectively with all levels of personnel both internally and externally, including regulators, customers and internal departments and team members
• Demonstrated ability to operate with a high degree of ownership and accountability, consistently delivering results through effective prioritization, proactive communication, and dependable responsiveness EDUCATION AND EXPERIENCE:
• A minimum of a B.S. /B.A. in life science field or business administration or an equivalent combination of experience and/or education required. MBA is preferred.
• A minimum of 10 years experience in biotech, pharmaceutical or medical device industry BET sales experience preferred
• A minimum of 10 years sales experience
• Advanced technical training in life sciences required
• Proven leadership skills with the ability to influence, develop, and empower employees to achieve objectives GENERAL COMPETENCIES:
• Adapts well to change and is open to new ideas, responsibilities, and continuous improvement
• Communicates effectively through written, verbal, and presentation skills while actively listening to others
• Demonstrates proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and other business systems required to perform the responsibilities of the position
• Builds positive working relationships with internal and external customers through collaboration, professionalism, and mutual respect
• Demonstrates a strong customer focus by responding to customer needs, resolving issues, and representing the Company in a positive and professional manner
• Effectively manages multiple priorities, meets deadlines, works independently, and demonstrates strong organizational skills and accountability
• Leads by example through integrity, sound judgment, professionalism, and a positive attitude while motivating and supporting others
• Maintains a strong understanding of Company products, customer needs, and market trends while willingly sharing knowledge and best practices with others
• Demonstrates a high degree of ownership and accountability by consistently delivering results through effective prioritization, proactive communication, responsiveness, dependable follow through, and independent execution PHYSICAL REQUIREMENTS: Frequently sit, stand, walk and use hands to finger, handle or feel. Occasionally reach with hands or arms, climb or balance, stoop, kneel, crouch, or crawl. Constantly talk or listen. Lift 26-50 lbs 1-33% of the time. Carry 26-50 lbs 34-66% of the time. Occasionally exposed to outdoor weather conditions. Noise level is quiet for the work environment of this job. SALARY: $139,000-$145,000 annually PAY RANGE DETAILS The pay range listed on each job posting at acc represents the anticipated compensation range for new hires. Actual compensation will be determined based on several factors, including the candidate's work history, experience, skills, and education. This range does not include the value of the total benefits package (if applicable), which includes, among other benefits, healthcare, dental, vision, and retirement benefits. Annual salaries are based on full-time employment. BENEFITS:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance