Now Hiring - Harley-Davidson, Inc. - Assistant Sales Manager/Floor Manager in Fishers, IN

Full description of the position

Position Summary

The Assistant Sales Manager / Floor Manager supports the Sales Manager in leading a high-performing motorcycle sales team, maximizing dealership profitability, and delivering an exceptional Harley-Davidson customer experience. This role oversees daily showroom operations, coaches sales associates, supports customers through the buying process, and drives sales performance within a fast-paced powersports dealership environment. The ideal candidate brings strong sales leadership experience, motorcycle or powersports knowledge, excellent communication skills, and a passion for the Harley-Davidson lifestyle.

What You'll Do

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• Oversee daily showroom operations and maintain a high-energy, customer-focused sales environment
• Lead, coach, and motivate Sales Associates (FIT Specialists) to achieve individual and dealership sales goals
• Monitor sales performance, customer traffic, and follow-up activity to drive results
• Conduct daily sales meetings, goal reviews, and product training
• Support sales associates with customer interactions, negotiations, and closing deals
• Handle escalated customer concerns with professionalism and urgency
• Partner with leadership to execute sales strategies and improve processes
• Track KPIs, inventory levels, aging units, and revenue opportunities
• Collaborate cross-functionally to deliver an exceptional dealership experience
• Train and onboard new FIT Specialists
• Maintain expert knowledge of motorcycles, MotorClothes/accessories, and financing options

Who You Are

• A strong leader who builds high-performing teams, fosters accountability, and drives a positive culture
• An effective sales coach with a results-driven mindset who develops talent and consistently delivers performance
• A skilled communicator and negotiator who influences outcomes and builds trust at all levels
• Experienced in building and maintaining lasting customer relationships
• A proactive problem-solver who tackles challenges with confidence
• Passionate about the Harley-Davidson brand and lifestyle Your

Qualifications

• 3+ years of sales experience in Harley-Davidson or Powersports
• Previous leadership or supervisory experience in a sales setting
• Proven ability to close deals and negotiate effectively
• Strong customer service and relationship-building skills
• Highly organized with the ability to multitask in a fast-paced environment
• Experience using CRM systems to manage leads and follow-up
• Professional communication and presentation skill
• Availability to work weekends and dealership hours

Preferred Qualifications

• Motorcycle rider with an active endorsement
• Knowledge of financing and F&I; processes
• Experience with Talaon DMS

Benefits

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• Relocation assistance Work Location: In person