Now Hiring - Flipstream Investments - Client Relationship Manager in Cleveland, OH

Full description of the position

We are one of the top Real Estate Investment Firms located in Cleveland, OH and we are looking for an Investor Relations Specialist to join our team. The team is growing at a fast pace and this person will be groomed to take over the purchasing side of the business that supports and sustains this team. The ideal candidate will be driven, have a strong work ethic, competitive, and focused and will work hard on. Are you driven for sales? Then we must speak with you today! This individual will experience growth and leadership opportunities!

Job Summary

: The Investor Relations Specialist supports our Dispositions team by prospecting for new buyer leads, vetting their qualifications, and maintaining an organized buyer database. This entrylevel role is perfect for someone eager to learn the realestate investment business from the ground up, is comfortable making a high volume of calls each day, and thrives in a fastpaced, results-oriented environment. Experience (Preferred or Required): High School Diploma required; Associate's degree or progress toward one preferred 02 years of phonebased sales, customer service, or callcenter experience Exposure to realestate, propertymanagement, or mortgage industries a plus Familiarity with CRM software (Podio, Salesforce, REIspecific CRMs) and Google Workspace preferred

Essential Duties and Responsibilities

: Prospect daily for new cash and institutional buyers via phone, text, email, and social platforms Conduct structured buyerqualification interviews to confirm purchase criteria, funding capacity, and timeline Enter and tag all buyer interactions in the CRM; maintain accurate, uptodate records Segment buyers by geography, property type, price range, and exit strategy Achieve or exceed daily/weekly KPIs: dials, conversations, new qualified buyers added, and followups completed Assist in building and segmenting email and SMS marketing lists for new property releases Coordinate property walkthroughs with qualified buyers and the Senior Dispositions Specialist Gather buyer feedback after showings and input into CRM for continuous improvement Perform regular database hygienemerge duplicates, verify contact info, and archive inactive leads Attend departmental training, roleplay, and scriptpractice sessions; implement feedback immediately Provide frontline customer service by promptly returning inbound buyer calls, texts, and emails Support other dispositions projects and administrative tasks as assigned Position

Requirements

and Skills: Professional, positive, and energetic phone presence Strong written and verbal communication skills Ability to connect with a wide range of personalities and build rapport quickly Highly organized with strong attention to detail and followthrough Selfmotivated with a desire for continuous improvement and financial growth Ability to learn new software systems quickly and follow documented processes Team player who lives the company's core values of Integrity, Respect, Commitment, and Growth Ability to work some evenings and Saturdays as needed to serve buyers Reliable highspeed internet and a quiet workspace (for remote candidates) Physical Demands &

Work Environment

: This position primarily involves sitting, using a computer and phone headset, and occasionally visiting local properties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: This job description is not intended to be allinclusive. The employee may perform other related duties to meet the ongoing needs of the organization. Employment remains atwill. Pay: $60,000.00 - $125,000.00 per year

Benefits

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• Paid time off Work Location: In person