Now Hiring - Ground One - Accounts Manager - Outdoor Services in Minneapolis, MN

Full description of the position

Overview

We are seeking a dynamic and proactive Accounts Manager specializing in Outdoor Services to join our vibrant team. The Outdoor Services Account Manager is responsible for managing and maintaining existing recurring revenue accounts and executing the strategy of selling maintenance services to existing design build customers. In this position, you will write and present maintenance and enhancement contracts, schedule crews, perform on-site inspections, develop long-lasting relationships with maintenance customers and field warranty requests for the company at large. Until a full-time book of work is developed, it is expected that the Account Manager will also support the Design Build division in sales and design. This role reports directly to the CEO.

Responsibilities

Sales and Client Relationships

• Work with leadership team to develop marketing strategy to grow maintenance customer base and sell enhancements
• Ensure 100% of existing design build customers are presented with a maintenance package prior to project close
• Write and present maintenance and enhancement contracts to pre-qualified leads
• Responsible for annual contract renewals of past and existing customers
• Manage stakeholder relationships and expectations through clear and timely communication
• Perform yearly walkthroughs with clients to end the season. Project Management and Quality Control
• Coordinate construction schedule and labor needs with project manager
• Perform daily field inspections to ensure compliance with contracts, standard construction processes, identify opportunities to propose enhancements, and to distribute marketing materials to neighboring properties
• Develop and enforce site specific safety guidelines and protocols
• Direct, mentor and train foreman regarding crew direction, sequencing, material storage, installation methods and safety with a focus on why, how and what we do
• Enforce LMN Daily Review policies regarding documenting project progress and uploading photos daily
• Responsible for sending invoices and working with Operations Coordinator on accounts receivable collections
• Write, present and manage change orders
• Direct and support office-based Operations Coordinator regarding timesheet approvals, material delivery and ordering, vendor and subcontractor management, work in progress reports and financial management
• Responsible for fielding, managing and coordinating warranty requests with customers, sales and operations teams

Requirements

• Background in Landscape maintenance and/or design build sales
• Strong attention to detail and ability to manage multiple projects from start to finish
• Horticultural and Plant care knowledge
• Excellent communication skills
• Experience using LMN Estimating software preferred Pay: $65,000.00 - $75,000.00 per year

Benefits

:

• 401(k)
• 401(k) matching
• Health insurance
• Health savings account
• Paid time off Work Location: In person