Now Hiring - Scalzo Hospitality - Group Sales Manager in Minneapolis, MN

Full description of the position

ABOUT THE OPPORTUNITY At Delta Hotels by Marriott Minneapolis Northeast, sales is about more than closing business. Our Group Sales Manager creates confidence from the first conversation, helps clients find the right solution, and builds relationships that lead to memorable events, repeat business, and long-term partnerships. This is an ideal opportunity for a relationship-driven hospitality professional who enjoys combining genuine service, thoughtful business development, strong organization, and collaborative problem-solving. You will have meaningful ownership of the client relationship while working within a supportive team structure designed for clear handoffs and excellent execution. WHAT YOU WILL DO Build client relationships and develop business

• Respond promptly to group and event inquiries with thoughtful, tailored recommendations and proposals.
• Build lasting client relationships through personalized service, proactive communication, and dependable follow-through.
• Develop new business through outreach, referrals, networking, community partnerships, and relationship-based prospecting.
• Conduct engaging hotel tours, client meetings, and event walk-throughs.
• Maintain an accurate, organized pipeline of prospective and confirmed business in the hotel's sales systems. Create proposals, negotiate agreements, and manage accounts
• Prepare accurate proposals, contracts, amendments, and related sales documents.
• Guide clients through pricing, contract terms, payment requirements, and planning timelines with clarity and confidence.
• Negotiate agreements that create value for the client while supporting the hotel's business goals.
• Maintain accurate room-block, event, revenue, and account information and secure required deposits and payment details within established deadlines.
• Manage assigned accounts, including annual rate renewals, relationship development, and performance reviews. Support revenue strategy and business planning
• Monitor booking activity, room-night projections, pipeline movement, and progress toward revenue goals.
• Partner with hotel leadership and revenue management on pricing, availability, need dates, and business opportunities.
• Provide timely, accurate updates and forecasts for upcoming business. Lead a seamless client handoff
• Own the client relationship through proposal, negotiation, contracting, and the transition to event planning.
• Communicate expectations, commitments, special requests, and important updates clearly to hotel departments.
• Partner closely with event planning, reservations, front desk, food and beverage, and hotel operations to support excellent execution.
• Review event and group documentation for accuracy before arrival and remain connected to the client relationship throughout the experience. Strengthen loyalty and community relationships
• Follow up after events to gather feedback, support resolution of service or billing concerns, and identify future opportunities.
• Maintain relationships with past clients to encourage repeat business and referrals.
• Represent the hotel at networking events, client functions, open houses, and community activities as appropriate. WHAT SUCCESS LOOKS LIKE Clients feel heard, valued, and confident in the hotel from their first interaction through the event handoff. Relationships grow into repeat business, referrals, and long-term account partnerships. Sales goals are pursued with consistency, sound judgment, and a healthy balance of service and business strategy. Proposals, contracts, account records, forecasts, and handoffs are timely and accurate. Internal partners receive clear information and experience the Sales Manager as collaborative, dependable, and solutions-focused. Challenges are addressed proactively, calmly, and with full ownership through resolution. WHAT YOU BRING At least two years of experience in hotel, venue, event, account-management, or relationship-based sales. An associate degree is preferred but not required; relevant experience and demonstrated capability are valued. A genuine hospitality mindset and a strong commitment to the client and guest experience. Warm, confident written and verbal communication, with the ability to listen carefully and ask thoughtful questions. Strong organization, accuracy, urgency, and the ability to manage multiple clients, deadlines, and details. Sound judgment and comfort navigating pricing discussions, contract terms, negotiation, and client concerns. Personal accountability, dependable follow-through, adaptability, and a proactive approach to solving problems. A collaborative style and respect for the expertise of teammates across sales, events, revenue, and hotel operations. Comfort learning and using sales, customer relationship management, and hotel systems. Join us as a Group Sales Manager where your leadership will shape our growth trajectory! We value energetic professionals who are passionate about building relationships, driving results, and making an impact through innovative solutions. Your expertise will help us unlock new opportunities while delivering exceptional value to our clients! Pay: $65,000.00 - $75,000.00 per year

Benefits

:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance Work Location: In person