Now Hiring - Elmer's Home Services - Inside Sales Specialist/Customer Service Representative in Riviera Beach, FL

Full description of the position

Job Title: Inside Sales Specialist/Customer Service Representative

Job Summary

: Are you a motivated sales professional who thrives on closing deals and driving revenue? We are seeking an Inside Sales & Revenue Specialist to maximize revenue opportunities across our HVAC, Plumbing, and Electrical divisions. In this role, you will take ownership of unsold estimates, follow up with prospective customers, overcome objections, and help convert opportunities into booked work. You will also strategically manage high-value sales opportunities to ensure the right opportunities are assigned and prioritized for maximum revenue generation. This is a performance-driven position with commission opportunities for individuals who are passionate about sales, customer service, and achieving results. What You'll DoRevenue Generation & Sales Follow-Up:

• Manage and follow up on unsold estimates and pending sales opportunities.
• Re-engage customers through outbound calls, text messages, and email campaigns.
• Build value, overcome objections, and create urgency to help customers move forward with recommended services.
• Support field sales and service teams in closing opportunities.
• Present financing options, promotions, and available solutions.
• Maintain consistent follow-up schedules to maximize close rates.
• Respond quickly to inbound leads and technician-generated opportunities.
• Track sales activity and customer interactions within ServiceTitan and other company systems.
• Portraying a positive company image and engaging in professional and friendly communications with customers
• Processing orders by mail, telephone, fax, email, or other employees
• Actively listening to customer needs and inquiries to determine appropriate service actions
• Assisting colleagues and other employees with administrative duties
• Serving as the cashier and being primarily responsible for answering telephones, handling cashier transactions, and performing other clerical duties
• Referring any customer questions regarding products or services to the appropriate person
• Establishing and maintaining customer profiles and preparing required documentation Strategic Opportunity Management:
• Prioritize and dispatch high-value sales opportunities.
• Assign opportunities based on technician performance, availability, and revenue potential.
• Collaborate with operations leadership to maximize capacity and revenue generation.
• Monitor opportunity pipelines and provide updates on sales performance.

Qualifications

:

• High School Diploma or GED required.
• Minimum of 2 years of inside sales, outbound sales, or customer retention experience.
• Strong closing, persuasion, and objection-handling skills.
• Proven ability to follow up consistently and convert opportunities into revenue.
• Experience in HVAC, Plumbing, Electrical, Home Services, or related industries preferred.
• ServiceTitan experience preferred.
• Strong communication and customer service skills.
• Self-motivated, goal-oriented, and results-driven.
• Prior residential home services experience preferred. What We Offer:
• Competitive hourly pay plus commission opportunities.
• Uncapped earning potential based on performance.
• Career growth opportunities within a growing organization.
• Supportive team environment focused on success.

Benefits

package including medical, dental, vision, PTO, and other company benefits.

Work Environment

:

• Office-based position with high call volume and computer usage.
• Fast-paced, performance-driven environment.
• Extended hours may be required during peak demand periods. If you're a motivated sales professional who enjoys building relationships, closing deals, and being rewarded for performance, we'd love to hear from you. Why Join Aztil? At Azti, our technicians are the backbone of our success. We invest in our people, reward strong performance, and provide the support and structure you need to succeed. If you're driven, dependable, and ready to be part of something growing and exciting, Aztil Air Conditioning is the place for you. Apply today to launch a rewarding career with purpose. For immediate consideration, please apply in person, respond to this job post or email contact information below. Email -
• [please apply online]
• _ Address: 7891 Central Industrial Dr Suite 100, West Palm Beach, FL 33404 Work Location: In person