Now Hiring - Ken Ganley Automotive Group - Auto Sales Assistant/Delivery Coordinator in Brook Park, OH

Full description of the position

Company Overview

Ken Ganley Chevrolet Brook Park is a dynamic and rapidly expanding dealership renowned for its commitment to excellence and customer satisfaction. As a leader in the automotive industry, we offer a diverse selection of new and used vehicles across multiple locations, providing exceptional service and quality to our clients. Auto Sales Assistant / Delivery Coordinator

Position Summary

The Auto Sales Assistant / Delivery Coordinator plays a key role in supporting the dealership's sales team while ensuring every customer has an outstanding vehicle delivery experience. This position is designed as a career development opportunity for individuals interested in pursuing a career in automotive sales. Through hands-on training, mentorship, and daily interaction with customers and the sales process, successful team members can transition into a full-time Automotive Sales Consultant role. Hourly training pay plus monthly performance bonus opportunities.

Key Responsibilities

Customer Delivery Coordination

• Schedule and coordinate new and pre-owned vehicle deliveries.
• Prepare vehicles and delivery paperwork prior to customer appointments.
• Conduct vehicle delivery presentations, including demonstrating vehicle features, technology, and basic maintenance information.
• Ensure customers have a smooth, professional, and memorable delivery experience.
• Follow up with customers after delivery to answer questions and ensure satisfaction. Sales Support
• Assist Sales Consultants with daily operations and customer appointments.
• Maintain the showroom and vehicle displays to dealership standards.
• Help organize inventory and ensure vehicles are clean, fueled, and ready for demonstration.
• Support test drives and customer vehicle demonstrations.
• Assist with CRM updates, customer records, and follow-up communications. Administrative

Responsibilities

• Coordinate with Finance, Service, and Detail departments to ensure vehicles are delivery-ready.
• Verify delivery documents for accuracy and completeness.
• Maintain organized files and dealership records.
• Assist with dealership events, promotions, and customer appreciation activities. Career Development This position is intended as a pathway into Automotive Sales. Through structured on-the-job training, employees will learn:
• Product knowledge across new and pre-owned inventory
• Customer relationship building
• Sales presentation techniques
• Vehicle demonstration skills
• CRM and lead management
• Negotiation fundamentals
• Dealership sales processes
• Closing techniques and customer follow-up Employees who demonstrate strong customer service, initiative, professionalism, and sales aptitude may be promoted to Automotive Sales Consultant.

Qualifications

• High school diploma or equivalent required.
• Customer service, hospitality, retail, or automotive experience preferred but not required.
• Excellent communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Strong organizational and time management skills.
• Professional appearance and demeanor.
• Valid driver's license with an acceptable driving record.
• Ability to work evenings, weekends, and holidays as scheduled. Physical

Requirements

• Ability to stand and walk for extended periods.
• Ability to drive a variety of vehicles.
• Ability to lift up to 25 pounds occasionally.
• Ability to work indoors and outdoors in varying weather conditions. What We Offer
• Paid on-the-job training
• Clear career path to Automotive Sales Consultant
• Competitive compensation including monthly bonus opportunities.
• Performance incentives
• Medical, dental, and vision benefits (where applicable)
• Paid time off
• 401(k) with company match (where applicable)
• Professional development and advancement opportunities If you are passionate about customer service, enjoy working with people, and are looking to build a rewarding career in the automotive industry, we'd love to meet you. Pay: $17.00 - $19.00 per hour

Benefits

:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Opportunities for advancement
• Paid training
• Professional development assistance
• Vision insurance Work Location: In person