Now Hiring - Microtech Staffing Group - Inside Sales/Admin in Westford, MA

Full description of the position

Job Summary

We are seeking a professional and detail-oriented Inside Sales / Purchasing Administrative Associate to support customer service, inside sales, purchasing, inventory, shipping, and general office operations. This position serves as an important point of contact for customers, outside sales representatives, manufacturers' representatives, and vendors. The ideal candidate will have experience in an industrial supply or manufacturing environment and be comfortable handling quotes, orders, purchasing, inventory planning, shipping documentation, and invoicing.

Responsibilities

• Provide professional customer support regarding part numbers, pricing, quotes, orders, product availability, shipping documentation, and product information.
• Prepare and follow up on customer quotes.
• Enter, review, and process customer orders accurately.
• Support outside sales representatives and manufacturers' representatives with customer requests, pricing, product information, and order activity.
• Monitor open purchase orders and maintain regular communication with vendors.
• Follow up with suppliers to help ensure accurate and timely deliveries.
• Purchase intercompany and external products based on customer and inventory needs.
• Identify potential cost-saving opportunities when purchasing products and materials.
• Assist with inventory management, planning, stock levels, and product availability.
• Coordinate and support special product orders.
• Prepare and maintain shipping, logistics, and order documentation.
• Review, verify, and process vendor invoices to support timely payment.
• Assist with generating and processing customer invoices.
• Maintain accurate information within the company's ERP system.
• Assist with ordering office supplies and maintaining an organized workspace.
• Communicate professionally and helpfully with customers, vendors, sales representatives, and internal team members.

Qualifications

• Associate degree or at least 3 years of related professional experience.
• Previous experience in an industrial supply or manufacturing environment is strongly preferred.
• Experience with inside sales, customer service, purchasing, order processing, inventory, shipping, or logistics.
• Excellent verbal and written communication skills.
• Strong attention to detail, organization, and follow-through.
• Ability to manage multiple responsibilities and priorities.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Previous experience using an ERP system.
• Experience with Sage or Peachtree is preferred.

Benefits

• Competitive IRA benefits.
• Health insurance benefits.
• Independent and interesting work in a dynamic, international environment.
• Attractive workplace with flat organizational structures.
• Open and collaborative corporate culture.
• Goal-oriented environment with a motivated team. WOR Pay: $25.00 - $26.00 per hour Work Location: In person