Now Hiring - RENU Property Mgt - Leasing Specialist in Carmel, IN

Full description of the position

About RENU Management RENU is a vertically integrated property management platform specializing in Build-to-Rent (BTR), Single-Family Rental (SFR), and emerging Multifamily communities. We exist to drive operational efficiency and NOI performance through centralized execution, technology integration, and disciplined process management. Leasing performance is one of the largest drivers of asset performance. This role directly impacts occupancy velocity, revenue growth, and client outcomes. Position

Overview

The Leasing Specialist owns the front end of leasing execution for built-to- rent, multifamily, and scattered-site SFR portfolios across multiple markets. This is not an onsite leasing role. This is a centralized, phone-based sales position responsible for:

• Lead response speed
• Prospect engagement and conversion
• Tour scheduling, issues, and follow-up
• Driving qualified prospects to submit applications You will operate from the corporate office and serve as the primary point of contact for prospects from initial inquiry through application submission. This role ends when a prospect submits an application. You will not be responsible for application review, document collection, approval decisions, lease preparation, or move-in coordination those steps are handled by other teams. Success in this role requires urgency, follow-up discipline, strong objection handling, cross-selling ability, and comfort working in property management systems such as AppFolio and CRM platforms (i.e. Hubspot).

Key Responsibilities

Lead Management & Sales Execution

• Respond to all inbound leads (phone, email, ILS, website) within required SLA
• Pre-qualify prospects according to company screening standards
• Schedule and coordinate self-guided tours
• Conduct high-discipline follow-up via phone, text, and email
• Maintain strong closing ratios
• Track lead source performance and conversion metrics
• Move prospects efficiently from inquiry to application
• Ability to work hours that are optimal for making lead contact (i.e. 11am-8pm on certain days) This is a performance-based sales role. Speed and follow-up matter. Application Handoff
• Drive qualified prospects to start and submit the online application
• Set clear expectations with prospects on next steps after applying
• Hand off submitted applications to the application processing team
• Ensure strict adherence to screening standards and Fair Housing compliance Once a prospect submits an application, responsibility transfers to the application and move-in teams. Coordination & Documentation
• Maintain detailed notes in PMS and CRM systems
• Ensure accurate file naming and digital documentation
• Participate in weekly leasing pipeline review meetings Reporting & Performance Metrics You will track and report daily and weekly on:
• Inbound leads
• Response times
• Tours scheduled
• Applications submitted
• Inquiry-to-tour conversion rate
• Tour-to-application conversion rate
• Lead source performance This role carries clear performance expectations and measurable outcomes. Performance Expectations
• Response time under 10 minutes during working hours
• Inquiry-to-Showing conversion 20-30% (target to be finalized by portfolio type)
• Tour-to-Application conversion 20-30% (target to be finalized by portfolio type)
• 100% compliance with screening standards and Fair Housing requirements

Qualifications

• 2+ years leasing, sales, or property management experience
• SFR or multifamily experience preferred
• Proven ability to close and overcome objections
• Comfortable with high-volume inbound and outbound phone work
• Experience with AppFolio or similar property management software preferred
• Comfortable supporting 100+ homes across multiple markets
• Strong written and verbal communication skills
• High organizational discipline
• Tech-savvy and comfortable in CRM systems Key Competencies
• Urgency & responsiveness
• Sales-driven mindset
• High follow-up discipline
• Process compliance
• Detail orientation
• Accountability to KPIs
• Ability to thrive in a centralized environment

Work Environment

• Corporate office setting
• Fast-paced, performance-driven
• High-volume phone and digital communication
• Cross-functional collaboration as needed
• Ability to work non-traditional hours as needed

Compensation

&

Benefits

• Total

Compensation

: $50,000 - $60,000 plus per lease bonus

• Health, Dental, Vision, and Life Insurance
• 401(k)
• Paid Time Off + Holidays Why Join RENU?
• High-impact role tied directly to asset performance
• Centralized, tech-forward operating model
• Opportunity to grow into senior leasing leadership as RENU scales Job Type: Full-time Pay: $60,000.00 - $70,000.00 per year

Benefits

:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance Work Location: In person