Now Hiring - CITIZENS MANAGEMENT SERVICES, INC. - ASSISTANT COMMUNITY ASSOCIATION MANAGER in Sarasota, FL

Full description of the position

Overview

We are seeking a detail-oriented and professional Assistant Community Association Manager (Assistant CAM) to support the daily operations of a large-scale, master-planned community. This role works closely with the General Manager to ensure smooth operations, high community standards, and excellent homeowner experience. Our Culture All employees support our mission and vision by demonstrating:

• Excellence and competence
• Collaboration and innovation
• Respect
• Commitment to our community Accountability and ownership

Key Responsibilities

• Support the General Manager in day-to-day community operations
• Conduct regular property inspections to ensure maintenance standards and covenant compliance
• Document inspection findings and coordinate follow-up actions
• Assist with vendor coordination and verify service completion
• Support covenant enforcement processes and maintain documentation
• Respond to homeowner inquiries in a professional and timely manner
• Assist with architectural review processes as directed
• Maintain consistent communication aligned with governing documents
• Help prepare board meeting materials and management reports
• Maintain organized records and documentation systems
• Process invoices and assist with tracking operational expenses
• Support work order tracking and follow-up
• Ensure operations align with developer expectations and standards
• Assist with milestone tracking and turnover preparation
• Maintain professionalism and discretion in a high-visibility community

Qualifications

• 24+ years of HOA or property management experience preferred
• Experience in large-scale or master-planned communities is a plus
• Active Florida CAM license is a plus (not required)
• Strong organizational skills with attention to detail
• Excellent written and verbal communication skills
• Strong customer service and conflict resolution abilities
• Proficiency in Microsoft Office and association management software
• Ability to work independently with strong follow-through in a structured environment Physical

Requirements

• Ability to sit, stand, and walk throughout the workday
• Ability to lift, carry, push, or pull up to 2530 pounds occasionally
• Ability to walk community grounds and navigate stairs or uneven terrain
• Manual dexterity to operate office equipment
• Ability to communicate effectively in person, by phone, and in writing
• Ability to work outdoors during inspections in varying weather conditions
• Occasional use of ladders or access to elevated areas Experience:
• HOA or Condo Assistant Community Management : 2 years (Required) Work Location: In person