Now Hiring - Kevin Shealy Allstate Insurance Agency - Customer Service and Inside Sales in Charleston, SC

Full description of the position

Job

Overview

The Kevin Shealy Allstate Agency is seeking a motivated, customer-focused Inside Sales & Customer Service Representative to join our growing team. This position is ideal for someone who enjoys helping people, building relationships, and identifying opportunities to better protect customers through insurance solutions. The successful candidate will provide outstanding service to current customers while assisting them with additional insurance needs. This role combines customer service with inside sales, creating opportunities to grow the agency while delivering an exceptional customer experience. Salary Range: $50,000.00 - $70,000.00 per year

Benefits

Annual Base Salary + Commission Paid Time Off (PTO) Health Insurance Mon-Fri Schedule Career Growth Opportunities Paid Holidays 120 Hours PTO Hands on Training Base Salary Plus Commissions Mentorship with Established Agent Pay Raise Opportunites Licensing Assistance Work Life Balance Paid Sick Leave Commission on all new business written Cross Sell Opportunites with existing customers Bonus for every financial referral Bonus for increaed retention Sales and Customer Service training Computer equipment provided Work from home Hybris Schedule Weekends Off Evenings Off Free Coffee

Requirements

• South Carolina Property & Casualty License preferred, or a willingness to obtain one. Licensing assistance available.
• Previous insurance, sales, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Excellent phone etiquette and active listening abilities.
• Organized with strong attention to detail.
• Comfortable using computers and learning agency management software.
• Positive attitude with a desire to help customers and grow professionally.
• Self-motivated and able to manage multiple priorities.

Responsibilities

• Answer incoming calls and assist customers with policy questions and service requests.
• Process policy changes, payments, endorsements, renewals, and other account servicing.
• Review existing customer policies to identify coverage gaps and recommend appropriate solutions.
• Quote and sell Auto, Home, Renters, Condo, Umbrella, and other personal insurance products.
• Cross-sell additional products to existing customers.
• Build strong relationships through proactive communication and excellent customer service.
• Maintain accurate customer records and document all interactions.
• Work with insurance carriers and underwriting teams to resolve customer issues.
• Meet or exceed individual sales and customer service goals.
• Contribute to a positive, team-oriented office environment

About Us

Kevin Shealy Agency has been the leading Allstate Agency in the State of South Carolina and among the best in the nation, since 1999. We are a team of dedicated individuals that work hard to provide each customer the best service while educating them on insurance products that would benefit them the most. We are always looking for talented individuals who want to succeed in the insurance industry. If you are willing to learn and looking for a rewarding career opportunity, then we encourage you to apply today.