Now Hiring - Redshift Technology LLC - Office Administrator / Sales Assistant in Middleburg Heights, OH

Full description of the position

Redshift Technology LLC is a growing security systems integration company based in Middleburg Heights, Ohio. We specialize in the design, installation, service, and maintenance of commercial security systems, video surveillance (CCTV), access control, fire alarm systems, and structured network cabling. We serve clients across Ohio and partner with leading general contractors and integrators as a trusted technical services provider. We are looking for a sharp, organized, and personable individual to join our team as an Office Administrator / Sales Assistant. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and wants to grow with a company that rewards initiative and hard work. The Office Administrator / Sales Assistant will support daily office operations while also playing a key role in our sales and business development efforts. You will manage administrative tasks, coordinate with field teams and customers, assist with proposals and estimates, and help drive new business opportunities. This position combines office management with sales support in the commercial security integration industry. This is a hybrid position. During the initial training period (approximately 6 months), the role will be on-site at our Middleburg Heights office to ensure thorough training and integration with the team. After the training period, a flexible hybrid schedule combining office and remote work will be available. The hybrid schedule is fluid and will be based on business needs and performance. Office Administration

• Answer and direct incoming calls and emails in a professional and timely manner
• Greet visitors, vendors, and customers in a courteous and professional manner
• Maintain organized project files, service records, and company records (digital and physical)
• Process purchase orders, track material deliveries, and coordinate with supply houses
• Manage office supplies, equipment, and general office organization
• Assist with scheduling for technicians, service calls, and project activities
• Maintain and update CRM or project management software with current job and customer information
• Support accounts receivable and accounts payable processes as needed Sales Support & Business Development
• Assist with preparing proposals, estimates, quotes, and bid packages for prospective customers
• Research and identify new business leads, prospects, and bid opportunities
• Follow up with prospective and existing customers to build and maintain relationships
• Assist with marketing efforts including email campaigns, social media, and promotional materials
• Track sales pipeline, proposal status, and follow-up activities in CRM
• Coordinate with ownership and project managers on pricing, scope, and bid strategy
• Attend industry events, trade shows, and networking functions as needed
• Help develop and maintain customer and vendor contact databases Project & Customer Coordination
• Communicate with customers, vendors, subcontractors, and internal staff regularly
• Assist with managing service agreements, maintenance contracts, and warranty tracking
• Support project managers with documentation, submittals, and customer communication
• Help prepare closeout documentation packages as needed
• Assist with permit applications, inspection scheduling, and AHJ coordination as directed Required
• High school diploma or GED equivalent
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills
• Professional phone etiquette and customer-facing demeanor
• Ability to multitask and prioritize in a fast-paced environment
• Self-motivated with a strong desire to learn and grow professionally
• Comfortable with sales-related tasks including cold outreach, follow-ups, and relationship building
• Valid driver's license Preferred (Not Required)
• Previous office administration, sales support, or customer service experience
• Familiarity with the security, fire alarm, low-voltage, or construction industry
• Experience with Quickbooks or Quickbooks Online
• Experience with Apple MAC OS
• Experience preparing proposals, bids, or estimates in a commercial environment
• Knowledge of basic construction terminology, permitting processes, or AHJ requirements
• Associate's or Bachelor's degree in business administration, marketing, communications, or related field
• Experience with social media marketing or email campaign tools Why Redshift Technology
• Join a growing company where your contributions directly impact success
• Work alongside experienced professionals in the security integration industry
• Room to grow we promote from within and invest in our people
• Flexible hybrid schedule after the training period
• Supportive team environment with competitive pay and comprehensive benefits
• Be part of a team that values initiative, creativity, and results Pay: $45,000.00 - $59,000.00 per year

Benefits

:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance Work Location: In person