Now Hiring - The Phoenix Staffing - TUC Apartment Leasing Professional in Tucson, AZ

Full description of the position

Leasing Professional (Multifamily Apartments) Join a staffing team that specializes exclusively in the apartment industry and connects experienced Leasing Professionals with top multifamily communities looking for talent. Whether you're seeking a fresh start, new opportunities, or a better fit for your career goals, we're here to help place you with leading property management teams in your area. As a Leasing Professional, you'll create a positive prospect and resident experience by conducting tours, assisting with leasing activities, preparing lease documents, and building strong resident relationships. This is a customer-focused, on-site role that may include weekend availability and flexible scheduling based on community needs.

What You'll Do

• Greet and engage prospective residents, conduct informative tours of available apartment homes, and clearly explain lease terms and community features.
• Follow up with prospective residents across phone, email, SMS, and portals to convert leads into applications and signed leases.
• Process rental applications, including background, credit, and income verification, in alignment with Fair Housing and applicable laws.
• Prepare and execute lease agreements and all required addenda, disclosures, and move-in documents using approved templates and e-sign workflows.
• Communicate renewals, policy updates, and community notices to residents using approved templates; track acknowledgments and maintain complete records.
• Create and track work orders for residents; coordinate with the maintenance team to ensure timely repairs, proactive updates, and resident satisfaction.
• Monitor community amenities (mailrooms, fitness centers, laundry facilities), document walkthroughs, and promptly report or escalate issues.
• Build and maintain positive relationships with residents through proactive communication, service recovery, and follow-through on commitments. What You'll Bring
• High school diploma, GED, or equivalent required.
• Previous multifamily leasing experience required.
• Working knowledge of property management principles and applicable housing laws (Fair Housing, landlordtenant) or willingness to learn.
• Strong verbal and written communication; able to explain lease terms in plain language.
• Customer service mindset with negotiation and problem-solving skills.
• Reliable, organized, and comfortable managing high-volume communications and time-sensitive tasks.
• Systems savvy: able to learn PMS, CRM, screening, e-sign, and work order platforms (experience with Yardi, RealPage, Entrata, or AppFolio is a plus).
• Cash handling discipline and attention to detail for accurate posting and reconciliation.
• Bilingual abilities are a plus.
• Availability to work extended hours, including weekends (required).
• If driving on company business is required for this role, a valid driver's license may be needed. Tools You May Use
• Property management systems and e-sign platforms (e.g., Yardi, RealPage, Entrata, AppFolio, DocuSign)
• Lead management/CRM, phone/SMS/email tools
• Work order and inspection apps for amenity walkthroughs and maintenance coordination Keywords: Leasing Professional, Leasing Agent, Leasing Consultant, Apartment Leasing, Property Management, Multifamily, Customer Service, Sales, Fair Housing, Yardi, RealPage, Entrata, AppFolio, Bilingual TPSTUC Work Location: On the road