Now Hiring - AllSTEM Connections - Inside Sales Representative in Stamford, CT

Full description of the position

Job

Overview

We are seeking a dynamic and results-driven Inside Sales Representative to join our expanding sales team. In this role, you will be responsible for engaging prospective clients, nurturing existing customer relationships, and driving revenue growth through proactive outbound and inbound calls. The ideal candidate will possess exceptional communication skills, technical proficiency, and a customer-centric approach to client service. This position offers an exciting opportunity to contribute to our company's growth by delivering tailored solutions and building lasting client partnerships.

Duties

• Conduct outbound calls to prospective clients, introducing products and services, and identifying sales opportunities.
• Respond promptly to inbound inquiries via phone or email, providing detailed product information and resolving customer questions.
• Maintain accurate records of customer interactions, updating client information in the CRM system efficiently.
• Assist clients with product selection, pricing details, and order processing while ensuring excellent customer service.
• Support the sales team by preparing proposals, quotes, and follow-up communications to close deals effectively.
• Handle data entry tasks related to sales activities, ensuring accuracy in order processing and client documentation.
• Demonstrate strong phone etiquette and communication skills during all client interactions to foster trust and satisfaction.
• Collaborate with cross-functional teams including Customer Support and Marketing to enhance client experience.
• Utilize Microsoft Office tools for reporting, analysis, and maintaining organized sales records.
• Engage in continuous learning about product features and industry trends to better serve clients. Experience
• Prior experience in sales or customer support roles within a call center or similar environment is highly preferred.
• Proven ability to communicate effectively in English; multilingual skills are an advantage for diverse markets.
• Demonstrated proficiency with Microsoft Office applications such as Word, Excel, and Outlook.
• Experience in client services or technical support roles that involve problem-solving and client communication.
• Familiarity with data entry processes, typing accuracy, and computer skills necessary for efficient workflow management.
• Knowledge of outbound calling techniques, phone etiquette, and customer service best practices.
• Organizational skills that enable managing multiple client accounts simultaneously while maintaining attention to detail.
• Experience handling cash transactions or related financial activities is a plus but not mandatory. This position offers a rewarding environment for motivated individuals eager to develop their sales expertise while delivering exceptional service. If you are energetic, detail-oriented, and committed to fostering positive client relationships through effective communication and technical proficiency, we encourage you to apply today. Pay: $65,099.31 - $75,589.00 per year

Benefits

:

• Dental insurance
• Health insurance Work Location: In person