Now Hiring - American Games - Inside Sales Representative (Lottery) in Council Bluffs, IA

Full description of the position

American Games (504 34th Avenue Council Bluffs, IA) Monday-Friday | 8:00 AM - 5:00 PM We're looking for a motivated, customer focused Inside Sales Representative (Lottery) to join our growing Sales team. If you're passionate about building relationships, solving customer challenges, creating winning proposals, and supporting exciting products in a fast-paced business environment, we'd love to hear from you! At American Games, you'll support some of North America's leading charitable and lottery organizations by helping deliver innovative gaming products that raise millions of dollars for good causes.

What You'll Do

As an Inside Sales Representative (Lottery), you'll serve as a key partner to our customers and sales team by managing accounts, supporting sales initiatives, preparing proposals, tracking contracts and helping grow our lottery business. You'll combine relationship-building, sales strategy and organization to provide exceptional customer service while identifying opportunities to grow our business. Additional

Duties and Responsibilities

Include:

• Develop and maintain strong relationships with lottery customers and provide outstanding customer service.
• Sell pull-tab tickets, bingo paper and other charitable and lottery gaming products.
• Process customer orders from entry through shipment, including tracking, returns and follow-up communication.
• Manage lottery contracts, pricing, renewals, shipping terms and key account information.
• Create and maintain sales reports, account tracking spreadsheets and contract summaries.
• Assist with monthly sales reporting and customer account projects.
• Prepare professional PowerPoint presentations, proposals, RFP responses and customer-facing sales materials.
• Research prospective customers and identify new business opportunities.
• Develop product knowledge and recommend solutions that meet customer needs.
• Collaborate with Sales, Marketing, Customer Service, Production and other internal teams to ensure exceptional customer support.
• Maintain accurate records, documentation and sales activity within company systems.
• Provide professional, timely communication with both internal and external customers.
• Other duties as required. What We're Looking For We're looking for someone who enjoys building relationships, thrives in a fast-paced environment, and has a passion for delivering outstanding customer experiences.
• Associate's or Bachelor's degree in Business, Marketing, Communications or a related field preferred, or equivalent experience.
• Minimum of two (2) years of inside sales, account management or customer service experience.
• Manufacturing, printing, gaming, regulated products or business-to-business sales experience is a plus.
• Strong Microsoft Office skills, especially Excel, PowerPoint, Outlook and Word.
• Experience creating professional presentations, proposals and customer-facing materials.
• Excellent communication, organizational and problem-solving skills.
• Ability to manage multiple priorities while maintaining exceptional attention to detail.
• Strong customer service mindset with the ability to identify sales opportunities and build long-term relationships.
• Self-motivated with the ability to work independently and collaboratively.
• Professional, dependable and results driven.
• Ability to work well in a diverse environment. Additional

Requirements

:

• Must be legally authorized to work in the United States and provide documentation establishing identity and employment eligibility as required by federal law.
• Ability to pass a background check and pre-employment drug screening.