Now Hiring - Mule Expedition Outfitters - Inside Sales in Issaquah, WA

Full description of the position

Inside Sales

About Us

MULE Expedition Outfitters is a full-service vehicle upfitter specializing in off-road, overland, and expedition-ready builds. We provide top-tier products, accessories, and custom vehicle transformations for adventure seekers, outdoor enthusiasts, and professionals. Our mission is to deliver high-quality, fully customized vehicle solutions that enhance the off- road experience. Job

Overview

We are looking for a highly motivated salesperson to join our team. This role is not just about selling vehicle upfitting servicesit's about managing the entire process from start to finish. The ideal candidate will have experience in retail sales, customer service, and project management to ensure each vehicle build is executed flawlessly and meets customer expectations.

Key Responsibilities

Retail Sales & Customer Consultation

• Assist customers in selecting the best products and upfitting solutions based on their needs and budget.
• Process retail sales transactions, generate quotes, and manage customer inquiries.
• Maintain strong customer relationships through follow-ups and excellent service. Project Management
• Oversee the entire vehicle build process for each project sold, ensuring smooth execution from consultation to completion.
• Work closely with our shop technicians, vendors, and suppliers to ensure accurate ordering, scheduling, and build timelines.
• Provide customers with regular updates on their vehicle's progress and address any concerns promptly.
• Ensure every completed vehicle build meets quality standards before final delivery. Sales Growth & Customer Retention
• Generate new sales opportunities by engaging with potential customers and building strong industry relationships.
• Follow up with past customers for repeat business, referrals, and additional upgrades.
• Stay up to date with the latest vehicle upfitting trends, overland accessories, and off-road products.

Qualifications

& Skills

• Previous sales experience in automotive, aftermarket parts, off-road, or vehicle upfitting industries preferred.
• Strong project management skills with the ability to handle multiple vehicle builds at a time.
• Excellent customer service, negotiation, and communication skills.
• Ability to work in a fast-paced environment and handle custom orders with attention to detail.
• Technical knowledge of off-road vehicles, overlanding accessories, and customization options is a plus.
• Experience using CRM software and project management tools is beneficial.
• A passion for the outdoor, off-road, and overland lifestyle is highly desirable! REPORTS TO: Sales Manager LOCATION: MULE Expedition Outfitters, 30200 SE 79th Street, Unit 130, Issaquah, WA 98027 Monday - Friday, 8:30am - 5:00pm NOTE: Some weekend work for shows and events as needed BENEFITS: $27 - $29 per hour DOE Employee discount on all products we sell Employee health insurance paid by company Company sponsored 401K Paid time off and holidays Job Type: Full-time Pay: $27.00 - $29.00 per hour

Benefits

:

• 401(k)
• Employee discount
• Health insurance
• Paid time off Ability to Commute:
• Issaquah, WA 98027 (Required) Ability to Relocate:
• Issaquah, WA 98027: Relocate before starting work (Preferred) Work Location: In person