Now Hiring - Walsh Duffield Companies - Group Benefits Account Executive (Small Accounts) in Buffalo, NY

Full description of the position

JOB SUMMARY: The Account Executive is the primary client relationship manager for a designated book of business within our Group

Benefits

Division. The Account Executive communicates with the client and manages the account from a retention standpoint for the successful annual renewal of the client's insurance program. The Account Executive is the primary service manager for daily service and administration of the client account. They are responsible for making efficient and effective policy changes and respond to all normal customer requests including claims. The Account Executive identifies potential healthcare business customers and is accountable for prospect from presale to implementation. The Account Executive will be responsible for advising clients on Exchanges both Public and Private. ESSENTIAL FUNCTIONS Agency specific training will be provided .

• Serve as the primary client service point-of-contact to the insured
• Provide marketing & client support in the Group Employee

Benefits

arena

• Prepare and present new & renewal marketing
• Handle & resolve service issues: billing, eligibility, claims and customer service
• Must be knowledgeable about all federal and state legislative requirements for small groups in order to advise/consult on client issues, particularly health care reform
• Cross train as needed
• Adhere to the stated expectations of the E&O; Plus Quality Management Program ADDITIONAL RESPONSIBILITIES As a Group

Benefits

Account Executive, major responsibilities include but are not limited to:

• Perform other miscellaneous duties as assigned by agency management; may handle some moderately complex tasks independently.
• Responds to requests in a timely manner
• Adhere to client service standards of the division and agency.
• Participate in training and seminar courses.
• Follow guidelines outlined in WD employee manual.
• Monitor legislation that pertains to employee benefits and regularly communicate updates with

Benefits

Division and clients EDUCATION AND EXPERIENCE

• Bachelor's Degree, preferred
• 2 years' experience in Group Employee

Benefits

and Group Health Plans, required

• Independent agency Employee Benefit experience, preferred
• Life & Health license (will be required within the first six months) KNOWLEDGE, SKILLS AND ABILITIES
• Proficient with Microsoft Excel, Word, PowerPoint and Outlook.
• Effective presentation skills supported by excellent verbal and written communication.
• Demonstrate leadership ability and initiative.
• Ability to push past rejection to achieve results. Reports to/Department Group

Benefits

Operations Manager FLSA Job Classification Full-Time; Exempt if hired at a salary meeting applicable federal and New York State exemptions; otherwise, non-exempt ADA

Requirements

Walsh Duffield complies with the Americans with Disabilities Act. Reasonable accommodations may be made to qualified individuals with disabilities to perform the essential functions of this position. Physical Demands and

Work Environment

: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit while using hands to use a computer or other technologies. The employee frequently is required to see, talk and hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds. The noise level in the work environment is usually light. This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs rise, or as required. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description. All requirements may be modified to accommodate physically or mentally challenged staff members reasonably. HOW TO APPLY: Qualified candidates please apply on our website [please apply online] Walsh Duffield Cos., Inc. is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.