Now Hiring - Sapphire Group, LLC - Corporate Revenue Manager in Troy, MI

Full description of the position

General Summary Under minimal direction and reporting to the Vice President of Sales & Marketing, the Corporate Revenue Manager implements and manages strategies to maximize total revenue of the Sapphire Hotels Group portfolio. Implement tactics to take advantage of demand for all segments while working in conjunction with the General Managers to analyze current and future forecasts to support Revenue Management decision making. Model and encourage behavior consistent with the core values of Sapphire Hotels Group. Education/Experience Requires a Bachelor's Degree in Hospitality or a related field or equivalent experience and a minimum of five (5) to seven (7) years in hospitality or a related field. Must have at least (2) years of Hilton and (2) years of Intercontinental Hotels Group (IHG) Revenue Management experience. Knowledge, Skills and Ability

• Must have the ability to speak, understand, read and write the English language.
• Must be able to meet or exceed the following Core Customer Service responsibilities:
• Communication & Respect, Understanding & Sensitivity, Teamwork & Ownership, and Motivation and Excellence.
• Must possess the following Persona Qualities: Be Self-Directed, Be flexible and committed to team concept, Demonstrate teamwork through initiative and willingness to learn, Be open to new learning experiences, Accept and Respect diversity without judgment, and Demonstrate customer service values
• Must be able to demonstrate following leadership competencies: Drive, Intellectual Acumen, Relationships, Focus, Individualized Approach, Growth Orientation, and Manage Response to Negativity with Positive Redirection.
• Must read and understand the Employee Handbook.
• Must be able to follow policy and perform to enhance professionalism in appearance and behavior.

Duties and Responsibilities

• Work independently to manage complex projects involving coordination of multiple participants and team aimed.
• Act as leader for individuals and prepares plans and coordinates resources as required.
• Implement Revenue Management strategies using available tools. Provide input to assist with strategic decision making.
• Present and implement Revenue Management tactics for the rolling 12 months with focus on the next 90 days.
• Implement and present measurements of Revenue Management Activities.
• Manage Revenue Management and Pricing systems, including any tools that are Brand endorsed.
• Perform Revenue Management trainings and workshops for executive and other team members in the portfolio to increase Revenue Management awareness and cultures.
• Work closely with Sales & Marketing, and operations departments where applicable.
• Act as the Revenue Manager for each property within the portfolio, own the revenue goals for portfolio, impact and influence hotel teams and all stake holders to drive revenue strategies.
• Approve all revenue and pricing decisions before implementation.
• Maintain excellent product knowledge regarding all hotels in the portfolio.
• Review and track competitor set results on a daily basis to enable analysis of penetration indices and forecasting of competitor business.
• Monitor forecast daily and implements changes needed accordingly.
• Revenue management of all OTA sites and systems.
• Monitor competitor pricing for all revenue generating departments and understand the
• dynamics of the local market, demand generators; recommend appropriate actions relating to pricing and market mix on this basis to the applicable team.
• Collaborate with Meetings and Events teams on setting rates for groups and conferences after the minimum group base has been achieved
• Manage all channels (CRO, GDS, internet direct and indirect) including but not limited to room types and sell strategy. Responsible for ensuring compliance with LIRG and managing OTA distributors in compliance with brand standards and rules.
• Facilitate weekly revenue meetings with hotel teams and other stake holders.
• Ensure all contracts/products are loaded accurately into brand application and monitor accuracy and effectiveness of systems.
• Provide input to the annual budget process on all revenue/pricing/sales mix aspects
• Reviewing of daily, weekly and monthly reporting
• Assist and coordinate NHOP Front Desk Systems and Applications
• Perform quarterly Property Visits for systems review & training
• Establish appropriate reports for NHOP such as Star, Agency 360, Lighthouse, etc.
• Complete other duties as assigned
• Must successfully complete education related to assigned duties and role
• Must be available on weekends and in the evenings for rate changes

Working Conditions

Public, business atmosphere in which temperatures may vary within reason of indoor climates. Travel, in personal vehicle, within markets to accomplish above duties and responsibilities. Lifting and carrying up to 10 lbs. may occur and with assistance, moving up to 50 lbs. Must be able to sit and stand for long periods of time. Job Type: Full-time Pay: $70,000.00 - $80,000.00 per year

Benefits

:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance Work Location: In person