Now Hiring - Actus Consulting Group - Sales Assistant -Farmington Hills, MI in Farmington Hills, MI

Full description of the position

Position Summary

:This position performs sales support activities including order processing, prototype order coordination and inventory control. They are mainly responsible for supporting sales account managers. This position manages new model and prototype orders received from customers and administers the company EDI system.

Essential Functions

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• Oversees the entire process of a prototype and new model order request to Japan Headquarters and ensuring the final delivery to the customer.
• Manages all event prototype(sample) PO from customers, and requests plant side to make samples.
• Under the direction of the sales account manager or rep, understand the flow of event schedules leading up to mass production of new programs, understand our prototype production lead-time, and urge customers to issue their POs as necessary.
• Confirm prototype shipment date with our plant side, and if it doesn't match customer delivery deadlines, contact the customer or our plant side to make adjustments.
• Create, summarize, and submit documents during the parts development process (i.e. Production Part Approval Process PPAP).
• Creates Yoseihyo (request form) to Japan Headquarters and maintains Yoseihyo log as needed.
• Ensures to submit shipping documents once samples departed from plant facility.
• Issues invoices to customers and monitor the payment status for prototype order.
• Manages all prototype(sample) inventory for event sample usage.
• Submits sales related document requested by customer according to customer's requirement.
• Prepare and ship customer packages or order materials for R&D; purpose to Kurabe Japan. Create PO and shipping documents.
• Create monthly reports for management using ERP and Excel spreadsheets.
• Assist Account Managers/Account Representatives with ad hoc assignments that include handling databases for client onboarding. Email communications, translating and transcribing documents, creating PPT presentations for client onboarding and product introductions, and confirming numbers for quotes.
• Finalizes/summarizes customer requested documents.
• Notify estimated date of delivery to customers, based on the inventories and delivery schedules.
• Create various surveys/reports requested by customers. (production capacity reports, CSR reports, sustainability reports, energy consumption reports)
• Work with account managers/account representatives to keep account activities up to date.
• Shares customers' needs, price targets, spec information, delivery requirements, production information
• and quality issues to multiple departments both internally and with Japanese headquarters.
• Manages schedule and performance of product developments and finds solutions for problems in a timely manner.
• Prepare product cost estimates based on customer drawings Request quotations from electronic component suppliers based on customer drawings
• Select and establish the optimal supply chain based on inquiry requirements
• Prepare quotations to customers by consolidating pricing information
• Discuss and negotiate with customers to win new business
• Coordinate and negotiate with EMS facilities to ensure a smooth launch of awarded programs Develop new customers and generate new inquiries
• Communicate and collaborate with customers, suppliers, colleagues and management

Qualifications

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• Analysis Critically and carefully examines facts or data to develop a hypothesis or theory. Undertakes course of action to verify or disprove assumptions. Identifies causes of problems, secure relevant information, and recommend solutions. Conduct research and analysis to determine whether a concept or plan can effectively be put into action.
• Math Skills Ability to productively work with numbers and accurately perform arithmetical, algebraic or geometric calculations as needed.
• Excel proficiency (VLOOKUP, PIVOT tables, etc.)
• Communication: strong verbal and written skills
• Organization: multitasking skills to handle urgent order changes and logistics issues
• Problem-Solving: ability to resolve order discrepancies and logistics delays.
• Ability to communicate orally and in writing in a professional and concise manner
• Ability to maintain composure under pressure
• Ability to work in a culturally diverse environment
• Physical ability to lift packages of up to 30 lbs. Pay: $24.00 - $26.00 per hour

Benefits

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• 401(k)
• Dental insurance Experience:
• admin: 1 year (Required) Language:
• Japanese (Preferred) Ability to Commute:
• Farmington Hills, MI 48335 (Required) Work Location: In person