Now Hiring - South Coast Strategies - AT&T Account Assistant in North Miami Beach, FL

Full description of the position

South Coast Strategies, a Miami sales and development firm, is expanding its team with an AT&T; Account Assistant. In this AT&T; Account Assistant role, you'll learn to manage accounts by guiding customers through enrollment, highlighting AT&T; smartphones and data plans. You'll also play a key part in sales growth by nurturing accounts and converting interest into sales. As an AT&T; Account Assistant, you'll undergo sales training to become fluent in AT&T; Mobile solutions, ensuring every account you manage reflects the highest standards of service. The AT&T; Account Assistant's sales focus will be on addressing customer concerns with patience, whether they're upgrading their plan, troubleshooting connectivity, or exploring new devices. Role

Responsibilities

of the AT &T; Account Assistant

• Assist in managing customer accounts in person by providing support related to AT&T; mobile services, devices, and wireless plan options.
• Build strong account relationships through in-person customer interactions that encourage trust, engagement, and loyalty.
• Identify account development opportunities and support sales efforts through value-driven service recommendations.
• Maintain detailed account records and assist with customer follow-ups to strengthen long-term account engagement.
• Help customers understand available mobile services, device options, and account features through clear communication.
• Contribute to sales performance and account development goals through customer-focused engagement. Qualities of an AT &T; Account Assistant
• Communicates clearly about account needs and wireless solutions.
• Supports account growth while contributing to sales success.
• Listen carefully to uncover account priorities and sales potential.
• Creates positive experiences that strengthen account engagement.
• Maintains confidence during account discussions and sales conversations. Job Type: Full-time Pay: From $920.00 per week Work Location: In person