Now Hiring - DV HR Solutions - Commercial Lines Insurance Agent in Orlando, FL

Full description of the position

Commercial Insurance Agent Company: Business Insurance Center Location: Orlando or Lakeland Reports To: Commercial Insurance Manager / Agency Owner Employment Type: Full-Time Department: Commercial Lines About Business Insurance Center Business Insurance Center is a Christ-guided insurance agency committed to serving clients with integrity, compassion, and excellence. We strive to build a faithful community through trusted insurance solutions, personalized service, and long-term relationships. Mission: Christ-guided insurance agency with integrity and compassion. Vision: Building a faithful community through trusted insurance solutions.

Position Summary

The Commercial Insurance Agent plays a critical support role within the Commercial Lines team. This position handles daily client service needs, assists with policy management, processes new business submissions, and supports the Commercial Insurance Manager in delivering excellent service. The Commercial Insurance Agent ensures accuracy, timeliness, and responsiveness while managing calls certificates, endorsements, and renewals and serves as the first point of contact for new commercial business inquiries.

Key Responsibilities

1. New Business Support Receive and process all incoming new business leads. Gather underwriting information and required documents from prospects.

Job Description

: Commercial Insurance Agent Create submissions and prepare applications for quoting. Assist with proposal preparation and follow-up. Coordinate with carriers and the Commercial Manager during the quoting process. 2. Client Service & Support Answer client calls and emails promptly with professionalism and care. Process policy changes, endorsements, and updates accurately. Issue Certificates of Insurance (COIs) and respond to COI requests in a timely manner. Provide support during claims by gathering information and communicating with carriers. Assist with billing questions and help clients navigate invoices or payment issues. 3. Renewal Assistance Assist Commercial Manager in collecting renewal information from clients. Update applications and files to prepare for marketing and quoting. Prepare renewal documents and schedule renewal review meetings when needed. 4. Administrative & Compliance Support Maintain accurate data in the agency management system (AMS). Upload documents, notes, and correspondence consistently. Ensure compliance with carrier requirements, documentation standards, and agency workflows. Support E&O protection by following established procedures and communication guidelines.

Required Qualifications

: 12+ years of experience in insurance (commercial lines preferred). Active 4-40 or 2-20 license (required or willing to obtain). Strong customer service, communication, and follow-up skills.

Job Description

: Commercial Insurance Agent High attention to detail and ability to work in a fast-paced environment. Experience issuing COIs, processing endorsements, and working with carriers. Familiarity with AMS systems (HawkSoft, EZLynx, Applied, or similar).

Preferred Qualifications

: Experience supporting Commercial Lines specifically. Bilingual English/Spanish preferred. Knowledge of common commercial coverages (GL, WC, BOP, Property, Auto, Umbrella). Success Factors: Strong listener with a compassionate, customer-first mindset. Highly organized and dependable. Thrives in a detail-heavy, service-oriented role. Able to manage multiple priorities and deadlines. Operates with integrity, calmness, and accountability. Pay: $50,000.00 - $55,000.00 per year Experience:

• Commercial Lines Insurance: 2 years (Preferred) License/Certification:
• Florida 4-40 or 2-20 insurance license? (Preferred) Ability to Commute:
• Orlando, FL 32819 (Preferred) Work Location: In person