Now Hiring - State Farm - Account Associate - State Farm Agent Team Member in Livonia, MI

Full description of the position

Benefits

:

• Life insurance
• Licensing paid by agency
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development ABOUT OUR AGENCY: I've been a State Farm Agent since 2018, after spending 15 years learning the business firsthand as a team member in my mom's agency. Today, I lead a passionate and experienced team of seven with over 40 years of combined industry knowledge. Our mission is simple: to deliver the most remarkable service in town. We offer an exceptional package of benefits including paid time off and holidays, paid licensing and training, a $500 apparel budget, 401K with 5% match, monthly and quarterly bonuses, profit sharing, a health insurance stipend, and supplemental coverage reimbursements. With a Psychology degree from the University of Michigan, I've built a workplace culture where relationships come first. Our team is known for treating customers like family, creating a welcoming space where people feel comfortable and cared for. If you're someone who loves to learn, enjoys helping others, and wants a meaningful career with room to grow, we'd love to hear from you. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Jasmine Ross - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES:
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS:
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.