Now Hiring - State Farm - Account Associate - State Farm Agent Team Member in Miami, FL

Full description of the position

Benefits

:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development ABOUT OUR AGENCY: Our agency opened in 2023 and has quickly grown into a close-knit team of seven who work together to help customers protect their future. Before becoming an agent, I was a business owner providing financial services to small businesses, which gave me a strong foundation in entrepreneurship and customer-focused solutions. I'm originally from El Salvador, married with five kids, and very family- oriented. I graduated from Georgia Tech with a degree in engineering and have always had a passion for helping people build a strong financial future. That purpose-driven mindset shapes the way I lead our team and serve our customers. We offer life insurance, PTO, a 401(k), and licensing reimbursement to support our team's long-term success and work-life balance. Our culture is collaborative, energetic, and close-knit. We enjoy working together and having fun as a team, but we also set high standards for what we can achieve together. We're looking for someone who thrives in a team environment, is motivated to succeed, and wants to be part of a group that pushes each other to be their best. If you're looking for a supportive, high- expectation environment where you can grow and make an impact, this could be a great fit for you. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Mauricio Interiano - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES:
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS:
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.