Now Hiring - Pinch A Penny - Pool Store - Retail Sales Associate in Pensacola, FL

Full description of the position

Benefits

:

• Competitive salary
• Flexible schedule
• Opportunity for advancement

Job Summary

We are seeking an experienced and customer-oriented Retail Sales Associate to join our team. In this role, you will be the face of our brand, providing exceptional customer service, performing expert pool water testing, and ensuring a positive shopping experience for all customers. Your deep knowledge of pool chemicals and maintenance will be vital in providing tailored solutions for our clients' pool and spa needs.

Key Responsibilities

• Water Testing & Analysis: Perform precise water testing (pH, chlorine, alkalinity, calcium hardness, cyanuric acid, etc.). Explain results clearly to customers and provide expert treatment recommendations.
• Customer Consultations : Engage with customers to understand their pool/spa needs and provide tailored product recommendations for chemicals, equipment, and accessories.
• Sales Operations : Process transactions accurately and efficiently using the POS system. Proactively upsell complementary products to maximize sales opportunities.
• Inventory & Merchandising: Maintain an organized and visually appealing sales floor by restocking shelves and arranging merchandise. Assist with inventory counts and receiving shipments.
• Maintenance & Support: Fill chlorine jugs for customers. Assist with opening and closing procedures, including bank deposits. Required Skills &

Qualifications

• Experience : Minimum 12 years of experience in the pool industry.
• Technical Knowledge : Strong understanding of water chemistry and pool equipment systems (pumps, motors, chlorinators).
• Physical

Requirements

: Ability to lift and carry heavy items up to 50 lbs regularly. Ability to stand for extended periods.

• Soft Skills : Excellent communication, active listening, and problem-solving skills. Proactive, detail-oriented, and dependable.
• Certification : Certified Pool Operator (CPO) certification is a significant plus.
• Availability : Flexibility to work various shifts, including weekends and holidays.