Now Hiring - Alternative HR - Account Coordinator - Sales and Project Support in Sioux Falls, SD

Full description of the position

Interstate

• Office Products Are you looking for a role where organization, communication, and customer service come together? Do you enjoy being the go-to person who keeps everything running smoothly? Interstate Office Products is currently seeking an Account Coordinator. In this position, you'll support account management, product sourcing, and project coordinationserving as a key point of contact for communication between clients and internal teams. _ Here's what you'll do: _ Account Coordination
• Act as the primary information hub between Account Managers, Interior Designers, operations, and clients.
• Conduct intake and basic needs assessments for new requests; gather end-user requirements and ensure commitment to facilities standards for reuse of existing furniture and new product specifications.
• Attend onsite meetings with clients to assess needs, take measurements, and capture relevant photos.
• Generate quotes and process orders at the direction of the Account Manager and Interior Designer.
• Communicate and manage the demos process from delivery to pick-up for final product selection and ordering.
• Sales & Product Support
• Engage in product discovery for niche or specialized product needs across the sales and design team.
• Maintain working knowledge of standard product offerings within served accounts and help guide product specification efforts with the Account Manager and Interior Designer.
• Support administrative tasks related to account documentation, sample handling, and sales coordination. Project Coordination
• Provide regular updates to Account Managers and the Operations Manager on the status of orders, shipments, and installation timelines.
• Assist in the collection and preparation of project documentation, including install drawings, delivery sequences, and logistics plans.
• Communicate directly with clients regarding order progress, installation dates, and any changes, delays, or punch list resolutions.
• Own all punch list follow-up: communicate directly with clients, track resolutions, and schedule return visits as needed. Showroom & Sample Management
• Assist in managing showroom displays, moving and rearranging pieces as needed to reflect current presentations.
• Maintain a clean, professional, and prepared showroom environment. _ Here's what you'll need:_
• Associate's or Bachelor's degree in business administration, project or office management, sales or merchandising, or related field preferred. An equivalent combination of education and experience may substitute for the preferred formal education.
• Experience with project-based or order-based billing processes.
• Familiarity in office furniture, logistics, operations coordination, or a related industry a plus.
• Valid driver's license Here's what you'll ne ed to be successful:
• Proficient in Microsoft Office and enterprise systems (e.g., ERP or order management systems).
• Comfortable with onsite visits, field measurements, and light physical activity (lifting samples, rearranging furniture, etc.).
• Communicates ideas clearly and persuasively, ensuring alignment among clients and internal teams
• Upholds a high standard of excellence by maintaining high attention to detail throughout every phase of work.
• Collaborates effectively within cross-functional teams while fostering strong, trusted client relationships.
• Applies strategic and creative thinking to navigate complex challenges and deliver thoughtful solutions.
• Provides a responsive and relationship-focused service experience to clients and external partners.
• Manages competing priorities efficiently to meet established deadlines without compromising quality. _ Here's what we offer:__ _
• Competitive salary, based on experience.
• Comprehensive benefit package including health, dental and vision insurance, long-term disability, group life insurance, paid time off (vacation, sick and holiday), 401(k) Plan, and an Employee Assistance Program. _ If you enjoy working behind the scenes to keep things moving and on track, we want to hear from you! Help us bring our design spaces to life - one detail at a time!_ Apply today and take the next step in your career with us! Applications accepted until the position is filled. Equal Opportunity Employer.