Now Hiring - Chappell, Smith & Associates - Insurance Producer/Sales in Franklin, TN

Full description of the position

Position

Overview

We are seeking a motivated, client-focused Insurance Producer / Sales professional to join our team. This role is responsible for developing new business, advising clients on appropriate insurance solutions, and building long-term relationships through a consultative sales approach. The ideal candidate brings a strong understanding of insurance products, excellent communication skills, and the ability to uncover client needs while delivering tailored coverage solutions.

Key Responsibilities

Client Advisory & Sales

• Consult with prospective and existing clients to assess insurance needs, risk exposures, and coverage gaps
• Recommend appropriate insurance products and coverage solutions across personal, commercial, and/or life & health lines (based on licensing)
• Educate clients on policy features, exclusions, and coverage terms in a clear and professional manner
• Generate new business through referrals, networking, renewals, and proactive outreach
• Meet or exceed individual and agency production goals Account Management & Retention
• Build and maintain strong, long-term client relationships through ongoing communication and policy reviews
• Assist clients with policy changes, endorsements, renewals, and coverage updates
• Support retention efforts by providing timely follow-up and proactive service
• Identify cross-selling and upselling opportunities when appropriate Carrier & Underwriting Coordination
• Work closely with insurance carriers and underwriters to obtain quotes and negotiate pricing and coverage terms
• Prepare and submit accurate applications and support documentation
• Stay informed on carrier appetite, underwriting guidelines, and market trends Compliance & Administrative

Duties

• Ensure all policies and transactions comply with state regulations and agency procedures
• Maintain accurate client records in the agency management system (AMS) or CRM
• Assist clients with claims guidance and documentation as needed
• Maintain required licenses, continuing education, and certifications

Qualifications

Experience

• 3+ years of experience in insurance sales, production, or advisory roles (additional experience strongly preferred and considered for higher compensation)
• Demonstrated ability to close business and manage a sales pipeline
• Strong working knowledge of insurance products and risk management principles Education
• Bachelor's degree is preferred in Business, Finance, Marketing, Risk Management & Insurance, or a related field
• Equivalent insurance industry experience may be considered in lieu of a degree Licensing & Certifications
• Active state insurance license (Property & Casualty and/or Life & Health, as applicable)
• Professional designations such as CIC, CPCU, CRM, or LUTCF are a plus Skills & Competencies
• Strong consultative selling and relationship-building skills
• Excellent verbal and written communication abilities
• High degree of professionalism, integrity, and accountability
• Ability to manage multiple prospects and clients efficiently
• Proficiency with Microsoft Office and insurance agency software

Compensation

&

Benefits

• Base salary starting at $65,000+, with higher pay based on experience
• Paid commission after validating, with opportunity for ongoing earnings growth
• Continuing education and professional development support
• Paid time off and paid holidays
• Health, dental, vision, and retirement benefits (as applicable) Why Join Us?
• Competitive salary and commission structure with strong earning potential
• Supportive, team-oriented culture focused on long-term success
• Access to reputable insurance carriers and a diverse client base
• Opportunity to grow a sustainable book of business
• Long-term career stability in a growing industry