Now Hiring - Lexus Carlsbad - Automotive Internet Sales Consultant in City of Industry, CA

Full description of the position

Digital Sales Consultant (Internet Sales) Puente Hills Toyota City of Industry, CA Are you driven, customer-focused, and passionate about helping people find the right vehicle? Puente Hills Toyota is looking for a motivated Digital Sales Consultant to join our growing team. We put the customer first in everything we do, and that is not a slogan here. Every lead, every call, every text, and every delivery is an opportunity to earn a customer for life. If you thrive in a fast-paced environment, take pride in doing right by people, and enjoy building real relationships, we want to hear from you. Why Join Puente Hills Toyota?

• Competitive pay plan with earning potential of $100,000+ annually for top performers
• Medical, dental, and vision insurance
• Company-paid life insurance
• 401(k) with matching program
• Vacation and sick time off
• Career advancement opportunities What a Customer-First Mindset Looks Like Here
• You answer fast, because a customer waiting is a customer we are losing
• You listen before you pitch
• You are not shy about sending a video message, because a face and a voice beat a wall of text every time
• You tell the truth about pricing, availability, and timing, every time
• You follow up because you care about the outcome, not because the CRM told you to
• You treat every guest the way you would want your own family treated

Responsibilities

• Respond promptly and professionally to incoming internet and digital sales leads, with urgency measured in minutes, not hours
• Maintain consistent follow-up with prospects through phone, text, email, video, and CRM tools
• Develop long-term relationships with customers to generate repeat and referral business
• Utilize dealership CRM systems to track customer interactions and manage sales opportunities
• Meet and exceed individual sales and customer satisfaction goals
• Stay current on Toyota vehicles, features, incentives, financing options, and manufacturer programs
• Conduct vehicle presentations and demonstrations both online and in person
• Educate customers on vehicle features and benefits to ensure an exceptional purchase experience
• Deliver vehicles and provide a thorough orientation to customers upon delivery
• Ensure all required sales documentation is completed accurately and efficiently
• Maintain compliance with all federal, state, and local regulations governing automotive sales
• Work collaboratively with management, finance, and service departments to create an outstanding customer experience
• Build and maintain strong customer relationships that reflect the values of Puente Hills Toyota
• Perform other duties as assigned

Qualifications

• A genuine customer first mindset, with a track record of putting the guest experience ahead of the quick sale
• Previous automotive in Digital sales(internet sales), or sales experience preferred
• Strong communication, customer service, and relationship building skills
• Comfortable working in a commission based compensation environment
• Self-motivated with a positive attitude and strong work ethic
• Ability to effectively overcome objections and negotiate professionally
• Proficient with computers, CRM systems, and digital communication tools
• Comfortable and confident on camera, and willing to send personalized video messages to customers as a standard part of follow-up
• High energy, enthusiasm, and a passion for helping customers
• Bilingual Spanish or Chinese (Mandarin/Cantonese) preferred
• Must align with our core values of Integrity, Teamwork, Innovation, Respect, and Excellence
• Valid driver's license and insurable driving record We are an EOE/M/F/D/V employer and support a drug-free workplace. Pay: $80,000.00 - $150,000.00 per year

Benefits

:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance Work Location: In person