Now Hiring - Hickory - Inside Sales Representative in Baldwin, NY

Full description of the position

At Hickory, we believe great service builds lasting legacies. We're a growing family of trusted, long-standing HVAC companies across the New York metro area, delivering high-quality heating, cooling, and clean energy solutions to homeowners and leading the shift toward sustainable, high-efficiency systems that serve customers and the climate. If you're a sales professional who thrives on delivering real value and building long-term relationships, this is your chance to be part of something enduring. As an Inside Sales Representative, you won't just work leads you'll be the trusted advisor homeowners rely on from their very first call. Your consultative instincts and follow-through will shape how we grow across Long Island. What's in It for You? - Base Salary + Commission: $50,000$75,000 base with performance-based incentives - Inbound Lead Focus: No cold calling convert qualified inbound leads into closed sales - Full

Benefits

: Medical, dental, vision, paid vacation, sick time, and holidays - 401(k) with Employer Match: We match 50% of every dollar you contribute up to 7% of your salary - Training & Growth: Learn the ins and outs of Long Island's HVAC landscape and grow with a team that invests in your success - Cutting-Edge Projects: Support installations of high-efficiency systems, heat pumps, and geothermal solutions - Career Growth: Advancement opportunities within Hickory's growing multi- brand platform Why You'll Love It Here - Mission-Driven: We're on a path to become the Northeast's largest clean heat installation and service company. - Purpose & Values-Led: Our business is powered by values we live Put Employees First, Treat Everyone with Respect, Delight Customers, Raise the Bar, and Get Sh

• t Done. - Trusted Brand: You'll represent a local brand with a reputation built on decades of excellence and reliability. - Team Culture: You'll work in a supportive environment where collaboration and initiative are celebrated. Your Role: Inside Sales Representative You'll be the voice of a trusted local brand, serving as the first point of contact for homeowners across Nassau and Suffolk Counties. You'll guide prospective clients through their HVAC options, deliver personalized support, and drive revenue by converting leads into loyal customers. Sales Development & Lead Management - Respond promptly to inbound inquiries, build rapport, and understand customer needs - Organize and prioritize sales leads new and existing for outreach and follow-up - Guide prospective clients through HVAC system options, upgrades, and timelines - Prepare and follow up on tailored proposals in coordination with the Sales Manager - Assist in quote generation and related sales operations processes - Close deals by clearly communicating long-term value and system quality Membership Sales - Call current members to schedule maintenance and upsell where applicable - Reach out to expiring members to drive renewals - Organize and pursue outreach to non-members for new membership sales Service Sales Support - Assist with inbound service calls when CSRs are unavailable - Make outbound follow-up calls to ensure a high-quality customer experience Cross-Functional Learning & Support - Shadow the Sales Manager and supporting departments (permitting, planning, warehouse) to build cross-functional fluency - Complete ad-hoc tasks as assigned by the Sales Manager Hiring Expectations: Apply today, complete a quick phone screen, and meet with our team to explore fit and potential. We move fast for the right person.

What You Bring

- 2+ years of inside sales or customer service experience; HVAC or home services preferred - Strong communication skills and a consultative approach - Comfortable with CRM systems and digital communication tools - Self-driven, organized, and committed to follow-through - Background check and drug screening required Hickory is an Equal Opportunity Employer. We welcome applicants from all backgrounds and experiences, and all qualified candidates will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, citizenship or immigration status, predisposing genetic characteristics, disability, age, military or veteran status, marital or familial status, domestic violence victim status, or any other characteristic protected by federal, state, or local law. Pay: $75,000.00 - $150,000.00 per year

Benefits

:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance Work Location: In person