Now Hiring - Serenity Healthcare - Consumer Sales Manager in Fort Worth, TX

Full description of the position

Consumer Sales Manager

• Location:
• Fort Worth, TX Employment Type: Full-Time

Compensation

: $100,000 + bonus Serenity is hiring a Consumer Sales Manager who thrives at the crossroads of people leadership, operational execution, and revenue growth. If you've managed a consumer-facing team where closing the sale and delivering an exceptional experience were both part of the job, this role is a natural fit. You'll have full accountability for the location the team, the day-to-day operation, the customer journey, and the commercial results. We're not looking to train someone on the fundamentals. We're looking for someone who already has a proven playbook and is ready to run it at a company with the infrastructure to support it.

• What You'll Be Responsible For
• Oversee daily operations at a high-volume, consumer-facing service location staffing, workflow, floor management, and delivery standards
• Own the sales results for your location, guiding your team to meet and exceed revenue targets through strong process and consistent execution
• Build a customer experience that converts professional, personable, and designed to drive both immediate sales and long-term retention
• Lead your team through hands-on coaching, defined performance expectations, and a culture of accountability that shows up every day
• Monitor and respond to location KPIs revenue, conversion rates, retention, and service quality adjusting strategy based on what the numbers reveal
• What We're Looking For
• 10+ years leading consumer-facing teams with a track record that spans both operations and sales you've managed the experience and owned the number
• Demonstrated success hitting and surpassing revenue targets in a high-volume, service or membership-based environment
• A natural relationship with KPIs you track them, present them, and use them to drive decisions, not just report them
• Background in retail, wellness, hospitality, or any premium consumer services environment is a strong advantage
• Proven ability to develop people and lift team performance over time with specific outcomes you can speak to

Compensation

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Benefits

• $100,000+ annually plus bonus incentives
• 90% employer-paid medical, dental, and vision coverage
• 401(k) retirement plan
• 10 PTO days to start, 15 after year one + 10 paid holidays
• About Serenity Serenity is a technology-driven company delivering advanced, evidence-based solutions for members looking for meaningful health outcomes. We run premium, consumer-facing service locations and hold every layer of the experience to a high standard. The managers who lead our locations understand that great operations and strong sales aren't in tension they reinforce each other. If you've spent your career proving that, and you're looking for a company that gets it too, we'd like to connect. Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.