Now Hiring - Heritage Hotel Group - Marketing and Sales Associate in Lake Forest, CA

Full description of the position

Company Overview

: Heritage Hotel Group is a premier hotel management company overseeing a diverse portfolio of 50 properties across Northern and Southern California. We specialize in delivering exceptional guest experiences while driving industry- leading financial results. We are looking for a high-energy, detail-oriented Marketing & Sales Associate to join our corporate team and support our growth. Role Summary: The Marketing & Sales Associate serves as a critical link between our corporate strategy and property-level execution. You will support the Director of Sales in managing corporate accounts, executing multi-channel marketing campaigns, and analyzing market trends to maximize occupancy and revenue across our portfolio.

Key Responsibilities

:

• Sales Support: Assist in managing RFP (Request for Proposal) processes for corporate, group, and government accounts.
• Maintain and update the CRM database
• Monitoring Demand Generator Reports
• Sales training and onboarding
• Digital Marketing: Execute social media schedules, email marketing campaigns, and website updates for individual properties to drive direct bookings.
• Collateral Coordination: Work with design teams to produce high-quality sales kits, brochures, and digital presentations for property sales teams.
• Market Analysis: Monitor STR reports, competitor pricing, and local event calendars (such as major golf tournaments and conventions) to identify revenue opportunities.
• Market Research- finding events in each market, games, conventions etc
• Monitoring Sales Production- by location
• Group allocations and monitoring revenue on the books
• Reporting: Compile weekly and monthly sales production reports for the executive leadership team.

Qualifications

:

• Education: Bachelor's degree in Hospitality Management, Marketing, Communications, or a related field. Or equivalent to
• Experience: 13 years of experience in hotel sales, hospitality marketing, or corporate administrative support.
• Tech Savvy: Proficiency in Microsoft Office (Excel/PowerPoint) and familiarity with hotel PMS (Property Management Systems) or CRM software is a plus.
• Communication: Exceptional written and verbal communication skills with a professional "client-facing" demeanor.
• Mobility: Ability to occasionally travel to properties within the portfolio for site tours or audits.

Benefits

:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off Work Location: In person