Now Hiring - Farmers Insurance Group - Customer and Sales Representative in Escondido, CA

Full description of the position

Job

Overview

Are you a people-first professional who enjoys building relationships, solving problems, and making a real impact in your community? A top-performing Farmers Insurance agency is growing, and we're looking for a motivated, service driven individual to join our team. This isn't just a customer service role; it's an opportunity to grow your career, increase your earning potential, and become a trusted advisor to our clients. We help protect what matters most, homes, cars, businesses, and families; and we're looking for someone who takes pride in helping others do the same. Salary Range: $25.00 - $30.00 per hour

Benefits

Hourly Base Salary Based on Experience Paid Time Off (PTO)

Requirements

What We're Looking For

• Spanish fluency is strongly preferred and may be required for certain client-facing responsibilities
• Licensed or willing to obtain prior to hire (we can help guide you through the process)
• Proven experience in sales and customer service, preferably in the insurance industry
• Strong communication and relationship-building skills
• Organized, detail-oriented, and able to manage multiple priorities
• Comfortable using computers, CRM systems, and Microsoft Office
• Self-motivated with a positive, team-oriented mindset
• Strong analytical and problem-solving skills and attention to detail
• Successful background check

Responsibilities

What You'll Do

• Build meaningful, long-term relationships with clients and local community members
• Guide clients through coverage options and recommend personalized insurance solutions
• Answer questions related to policies, billing, claims, and coverage with clarity and care
• Provide fast, friendly service via phone, email, and in person
• Support account updates, policy changes, and renewals
• Identify opportunities to cross-sell and support new business growth
• Stay up to date on insurance products, systems, and industry trends
• Collaborate with a supportive team to hit goals and deliver excellent service

About Us

At our District Office, we do more than support our agency owners we empower entrepreneurs to build thriving businesses. Based in San Diego County, our district is one of the largest in the nation, supporting over 60 agency owners and 130 staff members who serve thousands of families and businesses throughout the state. Our mission is to develop, mentor, and grow the next generation of industry- leading agency owners. We provide comprehensive support from licensing and onboarding to business planning, marketing, and operations creating a launchpad for long-term success in the insurance industry. Our District Team fosters a high-performance, community-driven culture built on collaboration, integrity, and results. Whether you're an aspiring agency owner or a professional ready to support our recruiting, training, or development efforts, you'll find purpose and opportunity here. Join us, and help people turn career opportunities into business legacies.