Now Hiring - HHV - Entry Level Account Manager in Hayward, CA

Full description of the position

We are seeking a motivated Entry-Level Account Manager to join our growing team. This position is ideal for recent graduates or individuals looking to begin a career in account management, client services, customer success, business development, or sales. Training is provided. As an Entry-Level Account Manager, you will build relationships with clients, support customer accounts, and help ensure a positive customer experience. Working alongside experienced team members, you will develop skills in client communication, account support, problem-solving, and business growth.

Responsibilities

• Build and maintain positive relationships with new and existing clients.
• Serve as a primary point of contact for assigned customer accounts.
• Respond to client inquiries and provide timely solutions.
• Assist with onboarding new clients and maintaining account records.
• Identify customer needs and recommend appropriate products or services.
• Collaborate with internal teams to ensure client satisfaction.
• Monitor account activity and follow up on customer requests.
• Maintain accurate documentation and customer information.
• Meet individual and team performance goals.
• Perform additional duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Associate's or Bachelor's degree in Business, Marketing, Communications, or a related field is preferred but not required.
• No prior account management experience required; training is provided.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work independently and as part of a team.
• Basic computer proficiency, including Microsoft Office and CRM software (preferred).
• Positive attitude and willingness to learn. Preferred Skills
• Customer Service
• Account Management
• Client Relations
• Communication
• Sales Support
• Problem Solving
• Time Management
• Organization
• Teamwork
• Attention to Detail

Benefits

• Paid training
• Career advancement opportunities
• Health, dental, and vision insurance
• Performance-based incentives
• Supportive and collaborative work environment