Now Hiring - Crate and Barrel - Furniture Sales Associate / Designer in Alpharetta, GA

Full description of the position

Designer Reports to Assistant Store Leader, Design & Trade or Trade & B2B Leader

Job Description

: The Designer drives sales, maximizes productivity and profitability through inspirational space planning, 3D design work, mood boards, in-home styling and furniture sales consultations. Foundational to this role is the ability to deliver exceptional customer service while engaging with walk In customers, in-store, in-home, and virtual design appointments. The Designer will demonstrate subject matter expertise, teamwork and customer service so that an engaging experience is delivered to every customer, every time. Primary

Responsibilities

:

• Support and maintain store sales and service goals as communicated by the Store Leadership Team.
• Ensure all customers are provided gracious, quick and efficient service.
• Promote design services to our customers in order to elevate their shopping experience and distinguish Crate and Barrel from competitors.
• Maintain awareness of all systems, products and resources while selling throughout the entire store; supporting Crate and Barrel as an evolving omni-channel business.
• Demonstrate company standards in selling, customer service, visual merchandising and teamwork.
• Build rapport with customers by demonstrating product knowledge and the use of strong interpersonal skills
• Develop new and lasting relationships with customers through prospecting and clienteling
• Provide feedback, share observations, assessments and ongoing solutions with the Store Leadership Team.
• Focus on promoting sales by maintaining a strong, visible and positive presence on the sales floor.
• Develop, share and apply furniture product expertise by staying informed of the marketplace and industry trends.
• Communicate regularly, effectively and efficiently with all company associates and business contacts.
• Possess a complete understanding and awareness of applicable company policies and procedures including loss prevention, security and safety guidelines as outlined in the Associate Policy Manual and Code of Conduct.
• Other duties as assigned. Knowledge, Skills, and Abilities:
• Exhibit enthusiasm for our customer, the selling experience, interior design, and the retail process
• Ability to be an agent of change and shift quickly as our business evolves
• Ability to competitively generate sales and drive results
• Demonstrate a focus on continuous learning
• Strong communication skills: both written and verbal (English)
• Demonstrates ability to build relationships through strong interpersonal skills
• Organizational, problem solving and time management skills
• Comfort with computer and iPad usage
• Basic math and data entry skills Experience Required:
• 1+ years customer service or retail experience
• 6+ months commissioned sales or interior design service experience preferred
• Experience in a professional selling environment preferred
• High school diploma/GED or equivalent
• Experience with Microsoft Office, Google applications, computer systems and tablet devices Physical and Visual Activities On a daily basis, must be able to constantly have visual acuity near and far, stand, operate computers/POS/office equipment, move around the facility and communicate. Ability to frequently handle paperwork and/or remain stationary. May occasionally lift, carry, reach, kneel, crawl, push/pull, climb, balance, bend, crouch, twist or have foot controls for operating equipment.
• Physical Demands _
• _ Movement of product, supplies and/or boxes to and from all levels of the store and stockroom. Ability to move and/or lift up to 65 lbs to a height of 3-4 feet; heavier product with team assist. Furniture: Ability to move up to 300 lbs with appropriate equipment. Pay: $16.00 - $36.00 per hour

Benefits

:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance Work Location: In person