Now Hiring - Tom James Company - Office Coordinator / Sales Assistant in Madison, WI

Full description of the position

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team. We currently have a full-time opening in our Madison, WI office. Our position is for 40 hours per week at $20 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required. RESPONSIBILITIES Order Entry Entering Order Tickets, Customer Order Forms, and customer payments daily Receiving & Shipping Unpacking received shipments daily Prepping and steaming garments for delivery and placing on Sales Professional's rack Processing returns, remakes and alterations Preparing clothing for delivery by Sales Professional Picking up and delivering client items as needed Alterations Entering alteration instructions into the proprietary system Delivering/picking up garments to/from outside contractor tailors Preparing alteration report for corporate office Telephones/E-Mail/Mail Answering incoming phone calls and relaying messages to appropriate Sales Professional Checking store e-mail daily and forwarding information to the relevant person(s) Making bank deposits and running errands Making follow-up calls to factories, customers, and corporate office Performing other duties as assigned REQUIRED KNOWLEDGE, SKILLS & ABILITIES Experience using social media platforms for marketing and research purposes Strong computer skills, including proficiency with Microsoft Office and Google Docs Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines Strong organizational skills Ability to bend and lift 30 lbs. Valid driver's license except in larger metropolitan areas where driving is not required We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.