Now Hiring - Harrell's Automotive - Automotive Service Advisor / Sales Associate in Cameron, NC

Full description of the position

Sales Service Advisor Harrell's Automotive Schedule: Monday Friday: 7:30 AM 5:30 PM Rotating Saturdays: 8:00 AM 4:00 PM (If you work a Saturday, you get a weekday off!) At Harrell's Automotive , we're a fast-growing, family-owned group of shops that treat customers like family and teammates like family too. We're looking for a Sales Service Advisor who's excited to build relationships, help people make confident decisions, and grow with a company where your work is seen and rewarded. This isn't just a job it's a career. If you're a people-person who loves helping others, thrives in a fast-paced environment, and wants to be part of something bigger than just fixing cars, read on. Why You'll Love Working Here

• Real growth opportunities. We promote from within step up and move into leadership as we expand.
• Competitive pay + performance bonuses. Your hard work and sales results directly affect your earnings.
• Worklife balance. Rotating Saturdays mean you'll still have time during the week for life.
• Coaching that works. We train you on proven processes, scripts, and how to communicate digital inspections clearly.
• Family atmosphere. Supportive leadership, no corporate nonsense, and teammates who back one another.
• Meaningful work. Be part of building a reputation for honesty, transparency, and excellent service.

What You'll Do

(Day-to-Day)

• Greet customers with a friendly, professional welcome and guide them through the service experience.
• Present and clearly explain digital inspections and recommended services so customers can make informed decisions.
• Coordinate with technicians and the shop to ensure jobs move efficiently and accurately.
• Manage work orders, follow up with customers by phone/text/email, and keep communication clear and timely.
• Build trust and long-term relationships that bring customers back again and again.
• Help resolve customer concerns with honesty and a focus on doing the right thing. What We're Looking For
• A people-person who enjoys helping others and building relationships.
• Comfortable working in a fast-paced environment and juggling multiple priorities.
• Coachable willing to learn and follow proven systems and scripts.
• Positive, team-first attitude and a strong sense of integrity.
• Automotive knowledge is a plus but not required we'll train the right person.
• Strong verbal communication and basic computer skills (texting, email, digital inspection platforms). What Success Looks Like
• Confidently explaining inspections and services so customers feel informed and comfortable saying yes.
• Keeping the shop flowing: clear handoffs to technicians, accurate work orders, and timely follow-ups.
• Building repeat business and strong customer loyalty through great service and empathy.
• Hitting sales and customer-satisfaction goals while maintaining honesty and transparency. Training, Tools & Career Path
• Hands-on onboarding with experienced advisors and managers.
• Scripts, role-play, and digital inspection coaching to get you confident fast.
• Clear advancement paths top performers move into senior advisor and leadership roles. Perks &

Benefits

• Competitive pay + performance bonuses
• Ongoing training and career development
• Supportive, family-owned company culture
• Opportunities for growth and leadership as we expand Ready to Join the Harrell's Family? If you're excited to help customers, grow your career, and be part of a team that values honesty and teamwork, we want to hear from you. Job Type: Full-time Pay: $55,000.00 - $75,000.00 per year

Benefits

:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance Work Location: In person