Now Hiring - Zimbrick - Sales BDC Rep in Madison, WI

Full description of the position

Are you a people person who thrives on variety? Our BDC team is responsible for establishing and maintaining a premium, high line customer experience for our clients. You will play the crucial role of being the voice of Zimbrick Sales through exemplary customer contact. Mastering your personal communication skills is the goal of every member of our team.

What You'll Do

• Respond promptly to all internet inquiries within established time frames.
• Answer customer questions regarding new/pre-owned vehicles, trade-ins, and promotions.
• Schedule appointments for our in-store sales staff.
• Communicate with clients and prospects via their preferred contact method (phone, email, text).
• Stay current on product knowledge, features, and promotions.
• Participate in product and sales training as required.
• Master both written and verbal communication skills.
• Deliver an outstanding customer experience every time.
• Perform additional duties as assigned. What You'll Bring
• Strong interest in learning and advancing within the automotive industry.
• Ability to work in a fast-paced environment with excellent follow-up and follow-through.
• Attention to detail with strong organizational and multi-tasking skills.
• Comfort navigating multiple software applications.
• Professional and positive attitude with a customer-first mindset.
• Valid driver's license with a good driving record.
• Ability to live out Zimbrick's core values daily. What We Provide
• Award-winning dealership environment.
• Paid training and ongoing professional development.
• Employee discounts on vehicles, parts, and services.
• Flexible scheduling within business hours.
• Stable, experienced management team.
• Competitive benefits package (medical, dental, vision, 401k, etc.).
• Career advancement opportunitiespick your path and grow with us. Hours & Schedule
• Internet Department Hours:
• MondayFriday: 8 AM 6 PM
• Saturday: 8 AM 4 PM
• 40 hours per week.
• If scheduled for a Saturday, you'll receive a day off during the week. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ([please apply online] notice from the Department of Labor.