Now Hiring - Lasting Impressions Detailing LLC - Sales & Client Relations Representative in Charlotte, NC

Full description of the position

Job Summary

We are looking for a driven and relationship-focused Sales & Client Relations Representative to serve as the primary point of contact for our clients, dealership partners, and third-party vendors. This is a high-impact, highly autonomous position ideal for someone who thrives on owning a territory, building long-term relationships, and operating as a key contributor to company growth. This is not a traditional sales role. In addition to managing the full sales cycle, you will be responsible for ongoing client relationship management, dealership account partnerships, and coordination with vendors on third-party work alongside our Director of Operations. You will function as the face of the company to our external partners and serve as a close operational collaborator with company ownership.

Key Responsibilities

Sales

• Own the full sales cycle from prospecting and lead generation through close conduct outbound outreach, in-person visits, and product/service presentations to generate new business
• Negotiate terms, close deals, and identify "upsell" opportunities to maximize revenue
• Maintain and grow an active pipeline; track activity and results consistently Client Relations
• Serve as the primary point of contact for all clients, managing relationships from initial sale through ongoing account and vehicle support
• Proactively check in with existing clients to ensure satisfaction, identify needs, and protect retention
• Resolve client concerns quickly and professionally, escalating through the chain of command when appropriate
• Maintain detailed and accurate client records including contact information, communication history, open items, and any commitments made Dealership Account Management
• Manage and nurture relationships with dealership partners as a key revenue and referral channel
• Serve as the primary liaison for all dealership accounts coordinating requests, resolving issues, and ensuring strong partnership health
• Monitor account activity, renewal dates, and contract terms; proactively address any changes or opportunities Vendor Coordination
• Coordinate with third-party vendors on all outsourced or supplemental work, ensuring jobs are completed on time and to standard
• Maintain vendor contact information, scope of work, and contract status; communicate any changes in project needs or timelines
• Serve as the internal point of contact for vendor-related questions or issues Owner Collaboration
• Work closely with the owner on day-to-day operational matters, providing visibility into client activity, pipeline status, and account health
• Flag risks, opportunities, and relationship updates proactively; this role is trusted to operate with a high degree of independence and accountability What We're Looking For Required
• Proven experience in automotive protection and restyling sales, client account management, or a related field
• Demonstrated ability to manage the full sales cycle independently from prospecting through close
• Strong relationship-building skills with clients, dealer partners, and external vendors
• Excellent communication and negotiation skills written and verbal
• Highly organized with the ability to manage multiple accounts and priorities simultaneously
• Self-starter who can work independently with minimal day-to-day supervision Preferred
• Experience working directly with franchised or independent dealership accounts
• Background in account management or client success roles in addition to sales
• Familiarity coordinating with third-party vendors or subcontractors
• Experience working in a small business or entrepreneurial environment where autonomy and adaptability are essential Pay: $50,000.00 - $100,000.00 per year

Benefits

:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance Work Location: In person