Now Hiring - The Dowd Agencies - Commercial Lines or Personal Lines Service Specialist - 2+ Years Experience in Holyoke, MA

Full description of the position

About Us

: The Dowd Agency is a leading independent insurance agency specializing in providing comprehensive insurance solutions to businesses of all sizes. Our commitment to exceptional client service and our deep industry knowledge set us apart in the market. We are currently seeking an experienced Account Manager to join our Commercial or Personal Lines Division. Position

Overview

: As an Account Manager in our Commercial or Personal Lines Divisions, you will be responsible for managing a diverse portfolio of commercial or personal insurance accounts. Your primary focus will be on building strong relationships with clients, ensuring their needs are met, and providing expert advice on insurance products and risk management solutions.

Key Responsibilities

:

• Develop and maintain strong relationships with clients, understanding their business needs and insurance requirements.
• Manage the renewal process for commercial or personal accounts, including preparing quotes, negotiating terms, and presenting options to clients.
• Collaborate with underwriters and Account Executives to ensure optimal coverage and pricing for our clients.
• Provide ongoing support and service to clients, addressing any inquiries or issues that may arise.
• Stay current on industry trends, market conditions, and product offerings to provide informed recommendations.
• Assist in identifying cross-selling and upselling opportunities within the existing client base.
• Prepare and present reports on account performance and client satisfaction.

Qualifications

:

• Minimum 2 years of experience in commercial or personal insurance account management.
• Active insurance license (required).
• Strong knowledge of commercial insurance products and coverage options.
• Excellent communication and interpersonal skills.
• Proven ability to build and maintain client relationships.
• Strong analytical and problem-solving abilities.
• Proficient in Applied Epic a strong plus Job Type: Full-time Pay: $50,000.00 - $70,000.00 per year

Benefits

:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance People with a criminal record are encouraged to apply Experience:
• Insurance Account Management: 2 years (Required) License/Certification:
• Property & Casualty License (Preferred) Ability to Commute:
• Holyoke, MA 01040 (Required) Work Location: In person