Now Hiring - Catalyst Online - Sales & Retention Supervisor Apprentice in Scottsdale, AZ

Full description of the position

Catalyst is actively seeking a driven and coachable Sales & Retention Supervisor Apprentice to join our growing team. You'll work directly with our Account Management Department , gaining hands-on experience in staff coaching, sales strategy, and customer retention , all while learning how to lead a high-performing team. What You'll Be Doing: As a Sales & Retention Supervisor Apprentice, you'll play a dual role: supporting frontline customer and sales operations while also preparing to over see a team for us. Through daily mentorship, team collaboration, and real-world management experience, you'll master the skills needed to supervise a results-driven department focused on client satisfaction and long-term growth.

Key Responsibilities

:

• Assist in managing a team of sales and account representatives
• Participate in training and coaching of new team members
• Support performance reviews, progress tracking, and goal setting
• Engage with customers to resolve issues and ensure satisfaction
• Implement retention strategies to maximize client loyalty and minimize churn
• Monitor sales performance and suggest process improvements
• Collaborate with leadership to develop team strategies and initiatives
• Prepare to transition into a team lead role within 612 months
• Support clients' goals within sales and customer retention What We're Looking For:
• 13 years of experience in sales, customer service, or team leadership
• A background in retail, hospitality, or customer-facing roles preferred
• Strong communication and leadership potential
• Natural problem-solver with the ability to multitask and stay organized
• Positive, coachable attitude and a drive for professional growth
• High attention to detail and comfort in a fast-paced, people-first environment
• Bachelor's degree in Business, Communications, or related field preferred (not required) What Catalyst Offers:
• Hands-on leadership training and one-on-one mentorship
• Competitive compensation and performance-based incentives
• Company-sponsored travel opportunities (regional conferences, leadership retreats and company/team building events)
• A collaborative, goal-driven, and inclusive work culture If you're ready to take the next step in your career and grow into a leadership position with real impact apply now to become a Sales & Retention Supervisor Apprentice at Catalyst. Job Type: Full-time Pay: $900.00 - $1,200.00 per week

Benefits

:

• 401(k) matching
• Health insurance Shift:
• 8 hour shift
• Day shift Experience:
• Customer service: 1 year (Preferred) Work Location: In person